Publisher2003 Certificate Template "Missing Clip Art" Error

J

Jay Englund

Installed, removed, and re-installed Office 2003 Professional (Enterprise
Edition) in Windows XP Pro (new & fresh build). Applied all Windows &
Office updates.

When picking Certificate "Appreciation 3" (in Print Publication view,
Publication Designs\Apply a Design) this error is displayed:

"The wizard cannot find clip art needed for this design. Your publication
may not look as it was intended to look. Run setup again to reinstall the
missing clip art file. For more information on running Setup press F1 now."

We tried reinstalling, and removing/installing to no avail. When we pick
this design (or template?) it displays most of the "certificate of
appreciation" including fonts, layout, color, and text blocks, except of
course the graphics. I've heard about internet cache issues, so I deleted
all temp files for fun also. After using and supporting Office for over 7
years, I'm totally stumped by this one! I will next try checking for a
possible MDAC issue, and re-try "Detect & Repair..." Any other ideas would
be greatly appreciated! Thank you.
 
B

Brian Kvalheim - [MS MVP]

In
Jay Englund said:
Installed, removed, and re-installed Office 2003 Professional
(Enterprise Edition) in Windows XP Pro (new & fresh build). Applied
all Windows & Office updates.

When picking Certificate "Appreciation 3" (in Print Publication view,
Publication Designs\Apply a Design) this error is displayed:

"The wizard cannot find clip art needed for this design. Your
publication may not look as it was intended to look. Run setup again
to reinstall the missing clip art file. For more information on
running Setup press F1 now."

We tried reinstalling, and removing/installing to no avail. When we
pick this design (or template?) it displays most of the "certificate
of appreciation" including fonts, layout, color, and text blocks,
except of course the graphics. I've heard about internet cache
issues, so I deleted all temp files for fun also. After using and
supporting Office for over 7 years, I'm totally stumped by this one!
I will next try checking for a possible MDAC issue, and re-try
"Detect & Repair..." Any other ideas would be greatly appreciated!

See if the following kb article applies:
https://mvp.support.microsoft.com/default.aspx?scid=kb;en-us;820531
--
Brian Kvalheim
Microsoft Publisher MVP
http://www.mvps.org/publisher

This posting is provided "AS IS" with no warranties, and
confers no rights.
 

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