PWA/Network Problem

[Anthony]

My last try to post this didnt work:

We started having a problem yesterday where our users would try to access
the Task or Projects in the PWA and they would be redirected back to the PWA
homepage. We have finally found the problem, but we have no solution. We have
several different networks in this building (i.e. networkA.edu and
networkB.edu). Anyone who is on networkA.edu can access the PWA and see
tasks, projects, etc. Anyone on networkB.edu can access the PWA, but when
they try to hit the tasks or projects, it tries to load them, but then sends
them back to the PWA homepage. By switching the physical port to where a user
was sitting we could get the page to load, so we know its a network issue of
some sort. This has my network admin guy baffled. Recently SP2 was installed,
but we dont know if that is the problem or not. Please help!

 

[Rick Roszko]

I think your network (DNS) tables are not updated. How can you tell?

"http://yourservername/projectserver" doesn't work, correct?

Have the affected users try using the physical IP address of the server:

"http://000.000.000.000/projectserver"

If that works, you know your DNS is hosed; have IT force refresh the table…

Hope that worked. (P.S. It's a bad idea to have users use the IP address
all the time, but they can do that in the interim...)

 

[Anthony]

One of our networks started running SmartDefense on their firewall and for
whatever reason, it saw certain packets as a worm. They have since fixed
this. Weird..