PWA PS07: Webpage error details User Agent

[JP]

One of our PS07 users gets this message when trying to access PWA on his PC:

Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows
NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR
3.0.04506.30; InfoPath.2; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET
CLR 3.0.4506.2152; .NET CLR 3.5.30729) Timestamp: Thu, 1 Oct 2009 12:13:52
UTC Message: Object expected Line: 705 Char: 1 Code: 0 URI:
http://lk02/ProjectServer/default.aspx

This user is the only one with the error out of 30 users. It's definitely
something on his PC that is causing the error because he currently logs in
from another PC to make his updates and submit his timesheets.

Any ideas on what may be causing the error?

 

[Gary Chefetz]

Can other users logon and use the system? It would be good to isolate this
to a user or machine-wide issue.

 

[JP]

Other users can log onto other machines and use the system, and the user with
the problem can log onto other machines and use the system as well.

It's definitely his machine that gives the error and it's only the My Tasks
webpart that will not work correctly and gives him the error. Do you think
it may be a browser setting?

Thanks,
JP

 

[Gary Chefetz]

This sounds like a user profile issue, so I would suggest recreating the
user's profile on the local machine by naming the current one .bak, and have
the user logon to the machine again to recreate the profile. You can migrate
their docs and favorites, etc. There may be a specific cause, but trying to
track it down could take much longer than recreating the profile.

 

[JP]

Gary,

Thanks for the help. We tried logging onto his machine different user
account than his, then logged into PWA under his user account - this worked!

Before recreated his user profile, our IT guy had him reset his IE settings.
This fixed the issue.

Thanks again for your help!

-JP