PWA view is different than what the user input once accepted

[ksharman]

Help? A few people in my group have run into this but I am not sure
why. I tested today and now I see a problem but i'm not sure how to
fix.

Today, in my test project (I am administrator and the admin is the
project manager) I assigned my regular account("krista') a task. I use
MS project Pro 2003 with the Project server 2003. Then I published all
new tasks, saved and closed the project. I then opened my PWA (not as
the admin but as my regular account) and I saw the task. I then
completed it with 100% complete and then I updated the Start and Finish
dates. These are the only three fields that we allow the users to
update. So I updated and sent the update to the Project Manager.
Closed PWA.
Then, as the Administrator I logged onto the PWA account and I accepted
the task changes. I then allowed it to save the changes to the project
(it opened it and closed it) and then I logged off of PWA.

At that point, I opened the actual project through MS Project
professional and yes, the task was updated at 100% and the dates looked
good.

However, then I went back into the PWA -as my normal team member
account - and the task was still showing up! Plus, it didn't show 100%
but rather 17% of work complete.

I can still see how on the actual project it says "100%" but the team
member persective on PWA seems to have 'gone back' to a 17% complete
versus the 100% i put in.

The task isn't linked to any others and I thought this would be
straight forward. Oopsie.
Also, I made sure the default method of reporting is the "percent work
complete" on my project and that is the default for the server as well.

What else is project server looking at when it updates these tasks that
could be affecting that number? Strange since I know I input 100% and
it seemed to take it but then it seemed to have changed that number
after it updated the actual project.
thanks for any help,
kh

 

[Rick Roszko]

You said the "project opened and closed".
"MS Project is updated". Do you mean "saved"?
Then you said "You went to PWA and it's still the old data."

Is this an accurate summray of what you did?

If yes, then you need to go back into MS Project,
open the plan,
click on "Collaborate",
then pick "Publish"
and then "Rebuplish All Assignments"

Please note, once that's done, and depending on how
fast your server is, how many people are hitting the
server, how many resources, how many tasks lines
in the plan, etc. etc, it can take anywhere from a
few soconds to hours for PWA to update.

 

[ksharman]

Rick,
Maybe I am missing a step then.
When I am a project manager wanting to update the progress on any
changed tasks, what is the best practice? I thought that as long as
they opened PWA, then choose to accept the tasks, clicked the Update
button, then MS Project pro opened to received those changes. It then
suggests you save the project which I always do. At that point, I
assumed the tasks change updates (for both Pwa and project pro) were
completed. Are you saying I should then go into my MS project pro,
open the project and choose to republish all assignments? I guess I
thought that was only for when the project manager made a change (say a
due date change) and wanted to send that change out to the resources.
I didn't think that step was needed to update PWA for the team members.
I thought once the team member made a change in Pwa, and the manager
accepted that change, it was there to stay.??
thanks for the help!