QLFENGL.DLL File Error box

R

Rob Harris

When trying to open ms word I am getting a box come up
that inhibits the opening of the file; it says file error
and the name of the file ie QLFENGL.DLL,. the box has a
close button which operates but does not make the box go
away; if you click continually or use task manager you
can get rid of it and eventually the file will open. I
may have a virus or something. Have tried getting rid of
ms office all together and reloading the programme and
still i get the problem. Any solution would be greatly
appreciated.
Thanks
Sincerely
Rob Harris
 
M

Mike Williams [MVP]

Rob said:
When trying to open ms word I am getting a box come up
that inhibits the opening of the file; it says file error
and the name of the file ie QLFENGL.DLL,. the box has a
close button which operates but does not make the box go
away; if you click continually or use task manager you
can get rid of it and eventually the file will open. I
may have a virus or something. Have tried getting rid of
ms office all together and reloading the programme and
still i get the problem. Any solution would be greatly
appreciated.

A quick Google indicates that qlfengl.dll belongs to some fax software
(Quick Link Fax), not to Office. Uninstall that and your problems may go
away.


Mike Williams - Office MVP
http://www.mvps.org/

Please respond in the same thread on this newsgroup. Make sure you
include details of your application and Windows versions, and whether
or not you have included any service pack updates.
 

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