querying time

S

shirl

I have been given a database, which has been used to record incoming
calls, the user enters the time someone phones in, the department name
and person they were put through to.

They now want to be able to record the number of calls to departments
on an hourly basis and display this in a report, so that they can see
which departments get the most calls.

The report is to display the list of calls by date, department and a
total number of calls to a department between say 09.00 and 10.00,
10.00 and 11.00 and so on.

Fields in the database are, Caller, date called, time called, contact,
department. Time called is short time format.

I'm not sure of the best way to do this, so would welcome suggestions.

Shirl
 
J

John Spencer

SELECT Department
, [Date called]
, Hour([Time Called]) as TheHour
, Count([Time Called]) as CallCount
FROM [Your Table]
GROUP BY Department
, [Date called]
, Hour([Time Called])

In the query design grid,
-- Add your table
-- add Department, Date Called, and Time Called (twice)
-- Change the first time called to
Field: TheHour: Hour([Time Called])
-- Select View: Totals from the menu
-- Change GROUP BY to COUNT under the second instance of [Time Called]
Save the query

If you want you can use this query to build a cross tab query to show
the data.

'====================================================
John Spencer
Access MVP 2002-2005, 2007-2008
Center for Health Program Development and Management
University of Maryland Baltimore County
'====================================================
 
S

shirl

John

Thanks for the reply, I have done what you said and it worked, the only
problem I now have is that I want to show the hour in the 24 hour clock,
ie 1pm in the afternoon should display as 13.00 currently it is showing
as 13

I have looked at the properties in the query and report and there is no
option for date/time only numeric, any suggestions?

Shirley
SELECT Department
, [Date called]
, Hour([Time Called]) as TheHour
, Count([Time Called]) as CallCount
FROM [Your Table]
GROUP BY Department
, [Date called]
, Hour([Time Called])

In the query design grid,
-- Add your table
-- add Department, Date Called, and Time Called (twice)
-- Change the first time called to
Field: TheHour: Hour([Time Called])
-- Select View: Totals from the menu
-- Change GROUP BY to COUNT under the second instance of [Time Called]
Save the query

If you want you can use this query to build a cross tab query to show
the data.

'====================================================
John Spencer
Access MVP 2002-2005, 2007-2008
Center for Health Program Development and Management
University of Maryland Baltimore County
'====================================================


shirl wrote:-
I have been given a database, which has been used to record incoming
calls, the user enters the time someone phones in, the department
name
and person they were put through to.

They now want to be able to record the number of calls to departments
on an hourly basis and display this in a report, so that they can see
which departments get the most calls.

The report is to display the list of calls by date, department and a
total number of calls to a department between say 09.00 and 10.00,
10.00 and 11.00 and so on.

Fields in the database are, Caller, date called, time called,
contact,
department. Time called is short time format.

I'm not sure of the best way to do this, so would welcome
suggestions.

Shirl



-
Click to expand...
 
J

John Spencer

If you just want to show ".00" after the hour then try

SELECT ...
Hour([Time Called]) & ".00" as TheHour
FROM ...
GROUP BY ...
, Hour([Time Called])
, Hour([Time Called]) & ".00"

ORDER BY [Date Called], [Hour Called]

Not that I have included Hour([Time Called]) along with Hour([Time Called]) &
".00". The latter expression will return a string and will sort
alphabetically instead of numerically.

An alternative that I have not tested fully would be to use
Format(Hour([Time Called]),"00.00") as TheHour
If that works you would not need to include Hour([Time Called]) since that
string will sort in the order you want.

John Spencer
Access MVP 2002-2005, 2007-2008
Center for Health Program Development and Management
University of Maryland Baltimore County
John

Thanks for the reply, I have done what you said and it worked, the only
problem I now have is that I want to show the hour in the 24 hour clock,
ie 1pm in the afternoon should display as 13.00 currently it is showing
as 13

I have looked at the properties in the query and report and there is no
option for date/time only numeric, any suggestions?

Shirley
SELECT Department
, [Date called]
, Hour([Time Called]) as TheHour
, Count([Time Called]) as CallCount
FROM [Your Table]
GROUP BY Department
, [Date called]
, Hour([Time Called])

In the query design grid,
-- Add your table
-- add Department, Date Called, and Time Called (twice)
-- Change the first time called to
Field: TheHour: Hour([Time Called])
-- Select View: Totals from the menu
-- Change GROUP BY to COUNT under the second instance of [Time Called]
Save the query

If you want you can use this query to build a cross tab query to show
the data.

'====================================================
John Spencer
Access MVP 2002-2005, 2007-2008
Center for Health Program Development and Management
University of Maryland Baltimore County
'====================================================


shirl wrote:-
I have been given a database, which has been used to record incoming
calls, the user enters the time someone phones in, the department
name
and person they were put through to.

They now want to be able to record the number of calls to departments
on an hourly basis and display this in a report, so that they can see
which departments get the most calls.

The report is to display the list of calls by date, department and a
total number of calls to a department between say 09.00 and 10.00,
10.00 and 11.00 and so on.

Fields in the database are, Caller, date called, time called,
contact,
department. Time called is short time format.

I'm not sure of the best way to do this, so would welcome
suggestions.

Shirl



-
Click to expand...
Click to expand...
 
S

shirl

John

Thanks very much, all sorted now.

Shirl
If you just want to show ".00" after the hour then try

SELECT ...
Hour([Time Called]) & ".00" as TheHour
FROM ...
GROUP BY ...
, Hour([Time Called])
, Hour([Time Called]) & ".00"

ORDER BY [Date Called], [Hour Called]

Not that I have included Hour([Time Called]) along with Hour([Time
Called]) &
".00". The latter expression will return a string and will sort
alphabetically instead of numerically.

An alternative that I have not tested fully would be to use
Format(Hour([Time Called]),"00.00") as TheHour
If that works you would not need to include Hour([Time Called]) since
that
string will sort in the order you want.

John Spencer
Access MVP 2002-2005, 2007-2008
Center for Health Program Development and Management
University of Maryland Baltimore County

shirl wrote:-
John

Thanks for the reply, I have done what you said and it worked, the
only
problem I now have is that I want to show the hour in the 24 hour
clock,
ie 1pm in the afternoon should display as 13.00 currently it is
showing
as 13

I have looked at the properties in the query and report and there is
no
option for date/time only numeric, any suggestions?

Shirley

John Spencer;2732676 Wrote: -
SELECT Department
, [Date called]
, Hour([Time Called]) as TheHour
, Count([Time Called]) as CallCount
FROM [Your Table]
GROUP BY Department
, [Date called]
, Hour([Time Called])

In the query design grid,
-- Add your table
-- add Department, Date Called, and Time Called (twice)
-- Change the first time called to
Field: TheHour: Hour([Time Called])
-- Select View: Totals from the menu
-- Change GROUP BY to COUNT under the second instance of [Time
Called]
Save the query

If you want you can use this query to build a cross tab query to show

the data.

'====================================================
John Spencer
Access MVP 2002-2005, 2007-2008
Center for Health Program Development and Management
University of Maryland Baltimore County
'====================================================


shirl wrote:-
I have been given a database, which has been used to record incoming
calls, the user enters the time someone phones in, the department
name
and person they were put through to.

They now want to be able to record the number of calls to departments
on an hourly basis and display this in a report, so that they can see
which departments get the most calls.

The report is to display the list of calls by date, department and a
total number of calls to a department between say 09.00 and 10.00,
10.00 and 11.00 and so on.

Fields in the database are, Caller, date called, time called,
contact,
department. Time called is short time format.

I'm not sure of the best way to do this, so would welcome
suggestions.

Shirl



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-
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