Question about fonts

[Phillip Jones, CET]

Not sure when I'll get back to pick up answer.

I have a question about fonts.

I just bought The entire ITC Benguait Standard collection Its open type.

I notice in word/excel2004 that each difference is shown, Bold,Bold
Italic,Book, book italic, medium, medium italic Are shown.

In word/excel2008 it just shows a main menu for the font. Listed as ITC
Benguait Stnd. Then sub menu bold, book, italic.

It think I need to have Office2008 rebuild its font list.

Does it? And how do I accomplish that?
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[John McGhie]

Office 2008 should rebuild its font list if you re-start the computer.

The OS will rebuild its font cache, and Office will rebuild from that.

And I suspect your issue will turn out to be a little more complex than
that. This sounds like the old "Not loading all variants" bug that can
happen with Open Type fonts.

Come back if it doesn't clear on the reboot and we'll talk you through it
(but we may not be able to fix it...)

Cheers

Not sure when I'll get back to pick up answer.

I have a question about fonts.

I just bought The entire ITC Benguait Standard collection Its open type.

I notice in word/excel2004 that each difference is shown, Bold,Bold
Italic,Book, book italic, medium, medium italic Are shown.

In word/excel2008 it just shows a main menu for the font. Listed as ITC
Benguait Stnd. Then sub menu bold, book, italic.

It think I need to have Office2008 rebuild its font list.

Does it? And how do I accomplish that?

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[John McGhie]

Hi Phillip:

I think this is going to get ugly, and I suspect the answer will turn out to
be "Word doesn't like that font, sorry!".

However, let's go to DefCon 3...

Delete the Office Font Cache

Quit all Office applications, trash the Office Font Cache ­
Mac HDD:Users:<username>:Libraryreferences:Microsoft:Office 2008:Office
Font Cache (12)
­ empty the trash, and then relaunch Word.

Delete the System and User Font Caches

Quit all Office applications and drag the following files to the trash.
Reboot, and then empty the trash.
Com.apple.ATS.plist (Home/Library/Preferencess)
Com.apple.ATS/ (/Library/Caches)
FontTablesAnnex (/System/Library/Caches)
All other files whose names include .ATS or Font found in
/System/Library/Caches, especially com.apple.ATS.System.fcache and
com.apple.ATSServer.FODB_System

You can delete these files/folders yourself or use a third-party utility to
do it for you: Onyx (free), Cocktail, TinkerTool System, or Font Finagler
(shareware). Even if the application doesn¹t ask you to, you should reboot
immediately after deleting the system font caches.

If it's not fixed yet, there's one more thing we can try...

Cheers

2008

2004


Be back tomorrow.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[Phillip Jones, CET]

No See-Gar :-(

Using Onxy I had to Remove Battery Start up and use AppleJack in Single User Mode to
Straighten out. it sit with the little winder symbol winding it hear content for 10
minutes.

after everything rebuilt opened word 2008 same as my illustrations.

Hi Phillip:

I think this is going to get ugly, and I suspect the answer will turn out to
be "Word doesn't like that font, sorry!".

However, let's go to DefCon 3...

Delete the Office Font Cache

Quit all Office applications, trash the Office Font Cache ­
Mac HDD:Users:<username>:Libraryreferences:Microsoft:Office 2008:Office
Font Cache (12)
­ empty the trash, and then relaunch Word.

Delete the System and User Font Caches

Quit all Office applications and drag the following files to the trash.
Reboot, and then empty the trash.
Com.apple.ATS.plist (Home/Library/Preferencess)
Com.apple.ATS/ (/Library/Caches)
FontTablesAnnex (/System/Library/Caches)
All other files whose names include .ATS or Font found in
/System/Library/Caches, especially com.apple.ATS.System.fcache and
com.apple.ATSServer.FODB_System

You can delete these files/folders yourself or use a third-party utility to
do it for you: Onyx (free), Cocktail, TinkerTool System, or Font Finagler
(shareware). Even if the application doesn¹t ask you to, you should reboot
immediately after deleting the system font caches.

If it's not fixed yet, there's one more thing we can try...

Cheers

--

 

[John McGhie]

{Sob!} That's what I expected. Sorry.

OK, time for DefCon 5...

Open up FontBook (or any other font manager you care to use) and DISABLE all
the fonts except the ones used by the system (Times New Roman, Arial,
Monaco, Tahoma...). Get down to only about ten fonts.

Leave your new font enabled, and reboot.

Chances are, your font menu will now be OK.

Now: Start re-enabling fonts and re-booting, until the problem comes back.

Sadly, this is VERY time-consuming. You can speed things up by using a
binary search (just like you did in electronic signal tracing...). If
there's no output, look half-way along the amplifier for a signal. If it's
there but not there, the fault is in the back end. If it's not either
place, the fault is in the pre-amp

So: Enable names A to L. If the fault comes back, it's a font in A to L.
If it doesn't, it's a font in M to Z...

Disable the faulty bunch, then enable "half" of it...

Keep this up until you have only two fonts left -- the problem has to be one
of them.

What is happening is that when Word loads fonts, it does so by Name and Type
description. In this case, it looks at the name and type, incorrectly
believes it has "already got that one", and fails to load it.

If you disable the font that causes Word to believe it already has loaded
the font you want, it will then load the font you really want. If you
re-enable the font that is confusing it, Word will not load your new one.

Clear as mud?

Cheers

No See-Gar :-(

Using Onxy I had to Remove Battery Start up and use AppleJack in Single User
Mode to
Straighten out. it sit with the little winder symbol winding it hear content
for 10
minutes.

after everything rebuilt opened word 2008 same as my illustrations.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[Phillip Jones, CET]

No difference. I believe what's happening is 2008 is combining fonts rather than
like 2004 which list them individually. It only showing the primary fonts and the in
same family but a different styles are not shown but are used when you choose
italic, or bold.

bold and Bold italic only Bold is shown but bold italic is used when italic is chosen
Book, and Book italic only Book is shown and Book italic is used when italic style
is used.

Medium, and Medium Italic medium is style shown but medium Italic is shown when
choose Italic when using medium.

{Sob!} That's what I expected. Sorry.

OK, time for DefCon 5...

Open up FontBook (or any other font manager you care to use) and DISABLE all
the fonts except the ones used by the system (Times New Roman, Arial,
Monaco, Tahoma...). Get down to only about ten fonts.

Leave your new font enabled, and reboot.

Chances are, your font menu will now be OK.

Now: Start re-enabling fonts and re-booting, until the problem comes back.

Sadly, this is VERY time-consuming. You can speed things up by using a
binary search (just like you did in electronic signal tracing...). If
there's no output, look half-way along the amplifier for a signal. If it's
there but not there, the fault is in the back end. If it's not either
place, the fault is in the pre-amp

So: Enable names A to L. If the fault comes back, it's a font in A to L.
If it doesn't, it's a font in M to Z...

Disable the faulty bunch, then enable "half" of it...

Keep this up until you have only two fonts left -- the problem has to be one
of them.

What is happening is that when Word loads fonts, it does so by Name and Type
description. In this case, it looks at the name and type, incorrectly
believes it has "already got that one", and fails to load it.

If you disable the font that causes Word to believe it already has loaded
the font you want, it will then load the font you really want. If you
re-enable the font that is confusing it, Word will not load your new one.

Clear as mud?

Cheers

--

 

[John McGhie]

Hi Phillip:

Yes, you may be correct. I wondered about that.

I do not have a rich font like that here to test it with. It would be
interesting to get into the XML and see exactly which face is applied for
Bold Italic

Cheers

No difference. I believe what's happening is 2008 is combining fonts rather
than
like 2004 which list them individually. It only showing the primary fonts and
the in
same family but a different styles are not shown but are used when you choose
italic, or bold.

bold and Bold italic only Bold is shown but bold italic is used when italic is
chosen
Book, and Book italic only Book is shown and Book italic is used when italic
style
is used.

Medium, and Medium Italic medium is style shown but medium Italic is shown
when
choose Italic when using medium.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[Phillip Jones, CET]

Opentype is supposed to be kind of cross between a Postscript and a Truetype font.

I even removed the font group with Fontbook and individually installed each font
face individually. then remove 2008 and 2004 font cache files.

showed the same way.

Hi Phillip:

Yes, you may be correct. I wondered about that.

I do not have a rich font like that here to test it with. It would be
interesting to get into the XML and see exactly which face is applied for
Bold Italic

Cheers

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