G
GHawkins
We are using Outlook 2007 SP1 with Exchange 2003 SP2. I have kind of a
strange question. When I am creating a new message, or looking at one that
was sent to me, I have the ability to right click on a name - giving me
information about that user. This could be their status (Available, Busy
until 2:00, etc.), an option to send them mail, add them to Outlook Contacts,
etc. For users in our company, it used to show us the user's phone number.
However, that no longer appears.
I really have two questions - first, what is that area on an email message
called? It's been very tricky trying to research this. And second, what
determines the information displayed there? It used to provide Phone Number,
now it says Office. I can tell that the actual data looks like it's pulling
from our Global Address List, but I'm not sure why it changed or how to
manipulate what information appears there.
Thanks for any help!
strange question. When I am creating a new message, or looking at one that
was sent to me, I have the ability to right click on a name - giving me
information about that user. This could be their status (Available, Busy
until 2:00, etc.), an option to send them mail, add them to Outlook Contacts,
etc. For users in our company, it used to show us the user's phone number.
However, that no longer appears.
I really have two questions - first, what is that area on an email message
called? It's been very tricky trying to research this. And second, what
determines the information displayed there? It used to provide Phone Number,
now it says Office. I can tell that the actual data looks like it's pulling
from our Global Address List, but I'm not sure why it changed or how to
manipulate what information appears there.
Thanks for any help!