Lloyd said:
I have Microsoft Office XP Standard. My daughter brought
me Microsoft Office XP Professional Upgrade for my
birthday. Unable to upgrade. Why????
Because it's not a supported upgrade path. You cannot upgrade products in
the same product line as MS considers this a 'cross-grade'. If you do not
have a qualifying product (Office 97 or 2000) then your daughter had better
hope that the store takes open returns.
--
Cassandra
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