Questions on configuring sent and trash folders on IMAP server

[Randy]

I have a few questions for you. I just recently switched from Thunderbird to
Outlook/Office 2003 so that I can more easily keep my PPC phone synced to my
PC. My questions are regarding IMAP settings.

With Thunderbird, I was able to set the settings so when I delete an email,
it didn't just mark the message deleted and leave it in the inbox, it moved
it to the trash folder on the IMAP server. How do I set this with Outlook?

I have 2 email accounts set up in Outlook, bot using different IMAP servers
and settings. How do I make it so when I send an email from a specific
account, it saves the message in the sent box on the corresponding IMAP
server, instead of the Sent folder listed under "Personal Folders"?

Thanks in advance for your help!

-Randy

 

[Diane Poremsky [MVP]]

Current versions of outlook use the purge method, not the deleted items
folder - they are marked deleted and purged when you choose to purge.

Outlook 2003 does not support selecting a sent folder (2007 does). You can
configure rules for messages sent using Account A, sent messages go to
folder A then one for Acct B to folder B. Note that if you disable using the
local sent folder (tools, options, email options) and you lose the
connection to the server, Outlook will not save the sent messages.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Randy]

Well what a pain! I guess those are the answers I was looking for, but
Thunderbird still takes the cake on ease of use and features!

Not bashing Microsoft, because I couldn't live without my computer, but why
is it that free software like Thunderbird has more options (and it's easier
to set those options) than software I have to pay for like Outlook?

Current versions of outlook use the purge method, not the deleted items
folder - they are marked deleted and purged when you choose to purge.

Outlook 2003 does not support selecting a sent folder (2007 does). You can
configure rules for messages sent using Account A, sent messages go to
folder A then one for Acct B to folder B. Note that if you disable using the
local sent folder (tools, options, email options) and you lose the
connection to the server, Outlook will not save the sent messages.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I have a few questions for you. I just recently switched from Thunderbird
to
Outlook/Office 2003 so that I can more easily keep my PPC phone synced to
my
PC. My questions are regarding IMAP settings.

With Thunderbird, I was able to set the settings so when I delete an
email,
it didn't just mark the message deleted and leave it in the inbox, it
moved
it to the trash folder on the IMAP server. How do I set this with
Outlook?

I have 2 email accounts set up in Outlook, bot using different IMAP
servers
and settings. How do I make it so when I send an email from a specific
account, it saves the message in the sent box on the corresponding IMAP
server, instead of the Sent folder listed under "Personal Folders"?

Thanks in advance for your help!

-Randy

 

[Brian Tillman]

Not bashing Microsoft, because I couldn't live without my computer,
but why is it that free software like Thunderbird has more options
(and it's easier to set those options) than software I have to pay
for like Outlook?

My guess is that IMAP support was never a priority for the Outlook
programmers.

 

[Diane Poremsky [MVP]]

Because thunderbird was made for the casual user and outlook was designed as
the mail client/pim for the corporate world - the original program that
served as the basis for Outlook connected only to Exchange server. The first
Outlook had POP3 (and exchange) only - IMAP support came along later. It
wasn't very good, but they tried their best to adhere to the IMAP RFCs in
use - which was mark deleted and purge, not move to the deleted folder.

If thunderbird meets your needs, by all means use it. Just because you
bought the office suite and it includes outlook doesn't mean you have to use
it - the price of most suites is a good deal for most users - heck, I never
use PowerPoint but I don't consider it wasted software I had to buy because
the other apps in the suite were worth the cost to me. It's like buying in
bulk or shopping at warehouse clubs - I compare the cost of the largest size
with the cost of smaller sizes and figure how much I need to use of the
larger package to break even. As long as we use that much I justify the
wastefulness with the lower cost if we throw out the excess - if we use
more, I come out ahead.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Well what a pain! I guess those are the answers I was looking for, but
Thunderbird still takes the cake on ease of use and features!

Not bashing Microsoft, because I couldn't live without my computer, but
why
is it that free software like Thunderbird has more options (and it's
easier
to set those options) than software I have to pay for like Outlook?

Current versions of outlook use the purge method, not the deleted items
folder - they are marked deleted and purged when you choose to purge.

Outlook 2003 does not support selecting a sent folder (2007 does). You
can
configure rules for messages sent using Account A, sent messages go to
folder A then one for Acct B to folder B. Note that if you disable using
the
local sent folder (tools, options, email options) and you lose the
connection to the server, Outlook will not save the sent messages.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

I have a few questions for you. I just recently switched from
Thunderbird
to
Outlook/Office 2003 so that I can more easily keep my PPC phone synced
to
my
PC. My questions are regarding IMAP settings.

With Thunderbird, I was able to set the settings so when I delete an
email,
it didn't just mark the message deleted and leave it in the inbox, it
moved
it to the trash folder on the IMAP server. How do I set this with
Outlook?

I have 2 email accounts set up in Outlook, bot using different IMAP
servers
and settings. How do I make it so when I send an email from a specific
account, it saves the message in the sent box on the corresponding IMAP
server, instead of the Sent folder listed under "Personal Folders"?

Thanks in advance for your help!

-Randy

 

[Randy]

Thunderbird DOES suit all my needs, except one thing: it wont sync to my
Windows Mobile PPC phone I have through Verizon. The only thing I need
Thunderbird to do a little more seamlessly is be able to sync my contacts. I
have my email on IMAP through the phone, and through my email client, so I
have no need to sync the email. I don't use the tasks or calender. So, in
essence, the only thing Thunderbird fails at is syncing my contacts.

Mind you, there is a third-party workaround for syncing the contacts through
Thunderbird, but it's complicated and not worth the headache. I'm sure
someone will write a plug-in for Thunderbird that allows such a syncing
between devices.

-Randy

Because thunderbird was made for the casual user and outlook was designed as
the mail client/pim for the corporate world - the original program that
served as the basis for Outlook connected only to Exchange server. The first
Outlook had POP3 (and exchange) only - IMAP support came along later. It
wasn't very good, but they tried their best to adhere to the IMAP RFCs in
use - which was mark deleted and purge, not move to the deleted folder.

If thunderbird meets your needs, by all means use it. Just because you
bought the office suite and it includes outlook doesn't mean you have to use
it - the price of most suites is a good deal for most users - heck, I never
use PowerPoint but I don't consider it wasted software I had to buy because
the other apps in the suite were worth the cost to me. It's like buying in
bulk or shopping at warehouse clubs - I compare the cost of the largest size
with the cost of smaller sizes and figure how much I need to use of the
larger package to break even. As long as we use that much I justify the
wastefulness with the lower cost if we throw out the excess - if we use
more, I come out ahead.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Well what a pain! I guess those are the answers I was looking for, but
Thunderbird still takes the cake on ease of use and features!

Not bashing Microsoft, because I couldn't live without my computer, but
why
is it that free software like Thunderbird has more options (and it's
easier
to set those options) than software I have to pay for like Outlook?

Current versions of outlook use the purge method, not the deleted items
folder - they are marked deleted and purged when you choose to purge.

Outlook 2003 does not support selecting a sent folder (2007 does). You
can
configure rules for messages sent using Account A, sent messages go to
folder A then one for Acct B to folder B. Note that if you disable using
the
local sent folder (tools, options, email options) and you lose the
connection to the server, Outlook will not save the sent messages.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I have a few questions for you. I just recently switched from
Thunderbird
to
Outlook/Office 2003 so that I can more easily keep my PPC phone synced
to
my
PC. My questions are regarding IMAP settings.

With Thunderbird, I was able to set the settings so when I delete an
email,
it didn't just mark the message deleted and leave it in the inbox, it
moved
it to the trash folder on the IMAP server. How do I set this with
Outlook?

I have 2 email accounts set up in Outlook, bot using different IMAP
servers
and settings. How do I make it so when I send an email from a specific
account, it saves the message in the sent box on the corresponding IMAP
server, instead of the Sent folder listed under "Personal Folders"?

Thanks in advance for your help!

-Randy

 

[Brian Tillman]

If thunderbird meets your needs, by all means use it.

Yep. Outlook Express's IMAP also supports a Deleted Items folder.

 

[Randy]

How do I set it up then? Now, when I press delete a message, it just puts a
strike-through through the header, and leaves it in the inbox. I can move it
to the trash, then purge the deleted messages in my inbox, but that's such a
hassle. I just want the message to be moved to the trash folder on the IMAP
server when I press to delete a message from my inbox, or any other folder.

 

[Diane Poremsky [MVP]]

Outlook Express is not Outlook.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Randy]

Ooop.. didn't catch that. Question though... 1) Is there a version for IE7
& Windows Vista? 2) Will it sync contacts w/ my PPC running Windows Mobile
6.1 Pro?

-Randy

Outlook Express is not Outlook.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

How do I set it up then? Now, when I press delete a message, it just puts
a
strike-through through the header, and leaves it in the inbox. I can move
it
to the trash, then purge the deleted messages in my inbox, but that's such
a
hassle. I just want the message to be moved to the trash folder on the
IMAP
server when I press to delete a message from my inbox, or any other
folder.

 

[Diane Poremsky [MVP]]

I think the contacts in vista will sync using the sync center. OE is
history - there is a look-alike in Vista called Mail and its being replaced
by the Live Mail client.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Ooop.. didn't catch that. Question though... 1) Is there a version for
IE7
& Windows Vista? 2) Will it sync contacts w/ my PPC running Windows Mobile
6.1 Pro?

-Randy

Outlook Express is not Outlook.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

How do I set it up then? Now, when I press delete a message, it just
puts
a
strike-through through the header, and leaves it in the inbox. I can
move
it
to the trash, then purge the deleted messages in my inbox, but that's
such
a
hassle. I just want the message to be moved to the trash folder on the
IMAP
server when I press to delete a message from my inbox, or any other
folder.

:


If thunderbird meets your needs, by all means use it.

Yep. Outlook Express's IMAP also supports a Deleted Items folder.

 

[Randy]

Nope, if outlook is not installed, contacts cannot sync. The options in the
"Windows Mobile Device Center" are grayed out for that aspect of the sync if
outlook is not installed.

Okay, I guess I can live with the deleted thing, but I need to know how to
set the rule to have sent messages put in the sent folder. I am much more
concerned with being able to to go back through my sent box in case any
discrepancies come up.

I think the contacts in vista will sync using the sync center. OE is
history - there is a look-alike in Vista called Mail and its being replaced
by the Live Mail client.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Ooop.. didn't catch that. Question though... 1) Is there a version for
IE7
& Windows Vista? 2) Will it sync contacts w/ my PPC running Windows Mobile
6.1 Pro?

-Randy

Outlook Express is not Outlook.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


How do I set it up then? Now, when I press delete a message, it just
puts
a
strike-through through the header, and leaves it in the inbox. I can
move
it
to the trash, then purge the deleted messages in my inbox, but that's
such
a
hassle. I just want the message to be moved to the trash folder on the
IMAP
server when I press to delete a message from my inbox, or any other
folder.

:


If thunderbird meets your needs, by all means use it.

Yep. Outlook Express's IMAP also supports a Deleted Items folder.

 

[Brian Tillman]

Nope, if outlook is not installed, contacts cannot sync. The options
in the "Windows Mobile Device Center" are grayed out for that aspect
of the sync if outlook is not installed.

Okay, I guess I can live with the deleted thing, but I need to know
how to set the rule to have sent messages put in the sent folder. I
am much more concerned with being able to to go back through my sent
box in case any discrepancies come up.

In Outlook 2007, Click Tools>Account Settings. Select your IMAP account and
click Change, then More Settings. On the Folders tab, select the radio
button labeled "Choose an existing folder or create a new folder to save
your sent items for this account in" (bad English, I know). Expand your
IMAP folders and select the IMAP-based Sent Items folder (or whatever one
you want to use). Create it if it's not there. Make sure you subscribe to
that folder.

To subscribe to the IMAP folder, select the IMAP inbox in the Navigation
Pane, then click Tools>IMAP Folders. Click Query. In the Folders list,
select Sent Items and click Subscribe.

 

[Randy]

I have Office 2003, not 2007. Can this still be done? I didn't see the
option where you described.

-Randy

 

[Diane Poremsky [MVP]]

No, that is new to Outlook 2007.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Brian Tillman]

I have Office 2003, not 2007. Can this still be done? I didn't see
the option where you described.

Sorry. You said "OL 2003" in the original message, but somewhere "OL 2007"
got into my head. Outlook 2003 needs a rule.