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Message: [QUOTE="Bob Buckland ?:-\), post: 5428351"] Hi Francine, You may want to check all of the settings in the Trust Center, rather than just those for Add-Ins as to what is disabled/enabled or Trusted/left to chance :) If the client is using Hummingbird I'm assuming they're setup by IT admin folks. You may also want to check with them to see what policy settings they have or scripts they're using on startup of any Word or other Office app session initialization. =============== Hi again, Bob: You asked me: "Are the items that you're adding tied to macros from the add-ins?" I have no doubt that with some of the add-ins that there are macros tied to them/it. Does this change anything you have told me or is there something additional I should consider because of this? Thanks again Francine >> -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* [/QUOTE]