Quick Locate

[jhicks52]

Outlook2003 - In the Address Card View you can enter a letter on the last
name and be taken to that group. i.e. Press W and you are taken to the W's.
I have a user for whom this ability has ceased operating.

Any thoughts or suggestions.

 

[Russ Valentine [MVP-Outlook]]

Make sure the screen focus is active to that view.

 

[jhicks52]

Thanks Russ but as the ole saying goes -'been there done that'.

Make sure the screen focus is active to that view.
--
Russ Valentine
[MVP-Outlook]

Outlook2003 - In the Address Card View you can enter a letter on the last
name and be taken to that group. i.e. Press W and you are taken to the W's.
I have a user for whom this ability has ceased operating.

Any thoughts or suggestions.

 

[Russ Valentine [MVP-Outlook]]

Been where and done what? Explain how you have verified that the view has
screen focus.
--
Russ Valentine
[MVP-Outlook]

Thanks Russ but as the ole saying goes -'been there done that'.

Make sure the screen focus is active to that view.
--
Russ Valentine
[MVP-Outlook]

Outlook2003 - In the Address Card View you can enter a letter on the last
name and be taken to that group. i.e. Press W and you are taken to

the
W's.

I have a user for whom this ability has ceased operating.

Any thoughts or suggestions.

 

[jhicks52]

Sorry. Made sure the contacts were in either Address Cards or Detailed
Address Card view, and at least 1 contact had complete focus.

 

[Russ Valentine [MVP-Outlook]]

Then you are reporting a problem that has never been reproduced to my
knowledge. I'll look for repros. Make sure you are not using the "Outlook
Today" view for your root PST file.