B
bonzadog
This weekend, while getting help from a tech about a multi-monitor
issue, I was advised to quick restore XP Home. I backed up all files,
including program files.
The quick restore did not help my original problem, unfortunately.
I spent the weekend trying to get things back in order.
I reloaded all the backup stuff, including prog files, back to PC.
I now understand that loading prog files is a no-no; requires
reinstall.
Problem(s):
1. Have made several failed attempts to reinstall with the Office 97 install
disk
(that I have used before); it will not run the SETUP.EXE. or the AUTORUN.
For now, with the *backed up* Office program "slid back" into the Prog
Files Folder, I am able run the Office components Word, Excel, P-Point.
However, I am getting error messages prior to the program
opening. "The registry reports damaged or mssing files. Run Word Setup
to correct"
2. I understand that the Office install disk is required to
uninstall/reinstall,
but if I can get the cd to run...
Note: MS Office does NOT show up in the ADD/REMOVE program list.
So Office is on the PC, but I cannot get it OFF in order to clean reinstall.
By the way, I've seen the posts about uninstalling SP2 before renstall. If I
don't see SP2 in programs, does that mean it was deleted during restore?
I'd sure like some feedback.
Thanks in advance
issue, I was advised to quick restore XP Home. I backed up all files,
including program files.
The quick restore did not help my original problem, unfortunately.
I spent the weekend trying to get things back in order.
I reloaded all the backup stuff, including prog files, back to PC.
I now understand that loading prog files is a no-no; requires
reinstall.
Problem(s):
1. Have made several failed attempts to reinstall with the Office 97 install
disk
(that I have used before); it will not run the SETUP.EXE. or the AUTORUN.
For now, with the *backed up* Office program "slid back" into the Prog
Files Folder, I am able run the Office components Word, Excel, P-Point.
However, I am getting error messages prior to the program
opening. "The registry reports damaged or mssing files. Run Word Setup
to correct"
2. I understand that the Office install disk is required to
uninstall/reinstall,
but if I can get the cd to run...
Note: MS Office does NOT show up in the ADD/REMOVE program list.
So Office is on the PC, but I cannot get it OFF in order to clean reinstall.
By the way, I've seen the posts about uninstalling SP2 before renstall. If I
don't see SP2 in programs, does that mean it was deleted during restore?
I'd sure like some feedback.
Thanks in advance