Quiet Crashes

[Rudy Moore]

I'm getting occasional crashes with OneNote. There's no obvious link with
what I'm doing, except that I'm almost always typing in a text box at the
instant it crashes. I loose data back to the last check point to its cache -
usually not more than a sentence or two. The program restarts as if it had
quit normally.

Normally when Windows Apps crash, it offers to send a report back to
Microsoft. During the beta, the application would detect its crash and offer
to restart. I'm worried that Microsoft might not know about this problem.
The "Contact Us" link on the menu is useless - it takes me to a $49 per
e-mail system that I can use to tell them about their own problem. Blech.

Rudy

 

[Kathy Jacobs]

Office 2007 tends to bunch the error reports together and not necessarily
tell you about all of them it is sending. If you are concerned about the
crashes (and it sounds like you should be), check out the OneNote program on
Microsoft Connect and log your problems there.

--
Kathy Jacobs, Microsoft MVP OneNote and PowerPoint
Author of Kathy Jacobs on PowerPoint
Get PowerPoint and OneNote information at www.onppt.com

I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we lived