K
Kevin Wagner
We have three users who are getting random errors with
attachments. All three are using Outlook 2002 with
Windows 2000. The error occurs when adding attachments to
a new e-mail as well as opening attachments that they
receive. The error they get is "Can't create file: <file
name>. Right-click the folder you want to create the file
in, and then click Properties on the shortcut menu to
check your permissions for the folder." We've tried
everything we can think of to resolve this issue
(reinstall Office, reinstall Outlook, recreate the user's
profile on Windows 2000, etc.). And, when opening
attachments that all three receive, one might have
problems while the other two can open the attachment.
Later, the user who previously had problems can open it,
or the problem is reversed with the other two having
problems and the first working just fine. Any suggestions
on what we can do to resolve this?
attachments. All three are using Outlook 2002 with
Windows 2000. The error occurs when adding attachments to
a new e-mail as well as opening attachments that they
receive. The error they get is "Can't create file: <file
name>. Right-click the folder you want to create the file
in, and then click Properties on the shortcut menu to
check your permissions for the folder." We've tried
everything we can think of to resolve this issue
(reinstall Office, reinstall Outlook, recreate the user's
profile on Windows 2000, etc.). And, when opening
attachments that all three receive, one might have
problems while the other two can open the attachment.
Later, the user who previously had problems can open it,
or the problem is reversed with the other two having
problems and the first working just fine. Any suggestions
on what we can do to resolve this?