S
Steve Lundwall
I set up an RBS to basically mirror our structure. We have come up with a
way of using Project Server to track significant tasks under a Helpdesk
Project. These Help Desk requests come in through a Clerk level person. I
want them to be able to Delegate the tasks (once Create a New Task has been
completed and the task accepted) to people above them in the RBS but that
violates the basic premise of an RBS. I don't want to have to move these
people up the RBS levels that high so that they can see everyone they need
to see for delegation because I don't want them to also see other timesheet
items for example.
Anyone have any ideas? Thanks.
Steve
way of using Project Server to track significant tasks under a Helpdesk
Project. These Help Desk requests come in through a Clerk level person. I
want them to be able to Delegate the tasks (once Create a New Task has been
completed and the task accepted) to people above them in the RBS but that
violates the basic premise of an RBS. I don't want to have to move these
people up the RBS levels that high so that they can see everyone they need
to see for delegation because I don't want them to also see other timesheet
items for example.
Anyone have any ideas? Thanks.
Steve