re. Can't attach photos or Word documents to email

[mike carrington]

I had to replace all of my computer except the hard drive. Then I had to
replace/repair Windows XP and download all updates including SP2.

Since then, I can't attach Microsoft Word 2002 documents to email, nor can I
attach Adobe Photoshop Elements 2002 photographs to email.

Depending on which program I'm using I'll get the following error messages,

Adobe Photoshop Elements error message:
It is necessary to log on or establish an e-mail account within your
mail program before you
can attach to e-mail.


Microsoft Word error message:
Logon failed. You must log on to Microsoft Exchange to access your
address book. Error code: "Unspecified error".

Any suggestions as to what could be causing the problem and how I can fix
it? Thank you in
advance for your help.

Mike

 

[K. Orland]

Are you connecting to Microsoft Exchange server? Are you working offline? In
your Exchange profile, is your name resolved to the correct server?

 

[Brian Tillman]

I had to replace all of my computer except the hard drive. Then I
had to replace/repair Windows XP and download all updates including
SP2.

Please stick with the original thread.

 

[mike carrington]

OK, Brian. More information added there.

Mike

Please stick with the original thread.