Re - download on same computer

[mexitim]

Downloaded only the Excel and Word parts of Office for Mac 2004 onto
MacBook, now want to also download Powerpoint - can I use the same
Product ID on the same computer or will it require a whole new
download/product ID? (I have 2 more installations left but would rather
save them.)

 

[Daiya Mitchell]

I assume by "download" you mean "installed from CD onto computer" rather
than "got from web" (which is the true meaning of download).

You should be able to do a custom install of just PowerPoint without even
being asked for the license key--since it is already installed on that
computer, it will just look for and find the existing license key.

By the way--I don't think you have two more "installations." If you have
the Student/Teacher edition, which comes with 3 license codes, that means
you can install it on 3 separate computers simultaneously. You can
reinstall on the same computer using the same license code as many times as
you want. You can remove it from one computer and install it on a different
computer using the same license code, no problem. License codes can be
re-used as many times as necessary, a single license code just can't be used

 

[mexitim]

Daiya,
Thanks and I did mean "installed." I did a custom install of
PowerPoint with the same license code on the same computer but now I
get an error message: "An unexpected error occurred while trying to
load the Microsoft Framework Library" whenever I open Word, Excel or
PowerPoint. Any suggestions how to fix that?

Tim

 

[mexitim]

John,
Thanks, that worked.

Apply the Microsoft Office Updates, in the correct sequence.

If you have applied them before, apply them again. Updates cannot update
software that's not on the computer at the time.

Microsoft Office is a large collection of modules that all must be at
matching versions. If you install two products and update them, then
install a third and do not update it, you get a version mismatch in the
"Framework"

Cheers




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John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410