Re- installing Office 2007

[jolowe]

I just bought a new computer and need to install my Office Professional on it
- but I can not even get the installer window to come up - I was told that I
can transfer one installation from my old computer to the new one but how in
the world do I do this when I can not even get an installation window to come
up.
Can anyone out there help me - PLEASE.

 

[DL]

From where did you obtain your Office 2007 cd?

 

[Steve Rindsberg]

I just bought a new computer and need to install my Office Professional on it
- but I can not even get the installer window to come up - I was told that I
can transfer one installation from my old computer to the new one but how in
the world do I do this when I can not even get an installation window to come
up.

Your computer may be set up to disallow CDs/DVDs to autorun; that would prevent
the installer from starting.

Put the install cd/dvd in the computer, open Windows Explorer/My Computer,
navigate to the CD and doubleclick SETUP.EXE

 

[Peter Foldes]

Your Office 2007 came with the computer that it is on now???

 

[jolowe]

The Office software was purchased at the Microsoft Store in Redmond WA

 

[jolowe]

The Office software was purchased at the Microsoft Store in Redmond WA

 

[jolowe]

Thank you for taking the time to answer my post - but I have done that and
the same thing happens- again thanks

 

[DL]

You have uninstalled any trial version of Office together with activation
assistant, then rebooted.
You have also updated win on this new PC?
Have you tried any other cd in this PC, and the cd runs?
If you insert the office cd, or is it dvd, then nothing happens, yes?
So if you browse to the cd in explorer is it visible?, and if you double
click on setup, what then?

 

[Steve Rindsberg]

Is this your own personal PC or does it belong to your employer?
If it's not your own PC, it might be locked down in a way that doesn't permit you to
install software yourself.

 

[jolowe]

Hi again - this is my PC - I just purchased it and am trying to install my
software - old PC has been stripped and is ready to be recycled.

 

[Steve Rindsberg]

Well now you have me stumped. On the other hand, since it's a new purchase, you'd get
free tech support from MS, so giving them a call might be the sensible next step.