J
jilltre
I just started as an IT person with a new company this week. I have an
outlook user that says after an update ran a couple weeks ago by the previous
IT person, her envelope icon in the message box does not change from unread
to read.. bascially the envelope doesn't change from unopened to open in the
column... any suggestions as to where I'd start looking to fix this?
This is outlook 2007 (winxp) - she is using a reading pane and even when she
clicks in the reading pane, it doesn't change. I know this isn't the end of
the world.. but it is an annoying thing...
jill
outlook user that says after an update ran a couple weeks ago by the previous
IT person, her envelope icon in the message box does not change from unread
to read.. bascially the envelope doesn't change from unopened to open in the
column... any suggestions as to where I'd start looking to fix this?
This is outlook 2007 (winxp) - she is using a reading pane and even when she
clicks in the reading pane, it doesn't change. I know this isn't the end of
the world.. but it is an annoying thing...
jill