read receipt stuck in outbox

C

Charlie Kerscher

When I get emails requesting a receipt the reply stays in the outbox. I have
to forward the reply and delete the reply from the outbox. What needs to
happen so that when I 'reply' to a receipt request it gets sent.
Thank you
 
R

Roady [MVP]

Hard to say without any Outlook configuration information. Also read
receipts are not visible in the Outbox so the forwarding scenario does not
apply. You might want to try it again.
 
C

Charlie Kerscher

Using Outlook 2000. There are two accounts setup. SMTP is mail.bellsouth.net
for both accounts. When I click OK to send the receipt it does show up in the
outbox and just stays there. I then go to the outbox and open the 'receipt'
and forward it which gets sent; but the receipt just stays there.
This also happens to some emails that I'm trying to reply to.
What other info would help you with this?
Thank you
Charlie

Roady said:
Hard to say without any Outlook configuration information. Also read
receipts are not visible in the Outbox so the forwarding scenario does not
apply. You might want to try it again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Charlie Kerscher said:
When I get emails requesting a receipt the reply stays in the outbox. I
have
to forward the reply and delete the reply from the outbox. What needs to
happen so that when I 'reply' to a receipt request it gets sent.
Thank you
 
D

Diane Poremsky

RR are visible in the outbox if you use internet mail only mode.

when they don't send it's usually because the email acct won't accept them -
I forget how good Ol2000 was with sending on the receiving acct, but it's
likely the problem. Is the RR coming on the second acct but the forward
using the first? If so, change the SMTP authentication so it's the same as
the first acct should work...





Charlie Kerscher said:
Using Outlook 2000. There are two accounts setup. SMTP is
mail.bellsouth.net
for both accounts. When I click OK to send the receipt it does show up in
the
outbox and just stays there. I then go to the outbox and open the
'receipt'
and forward it which gets sent; but the receipt just stays there.
This also happens to some emails that I'm trying to reply to.
What other info would help you with this?
Thank you
Charlie

Roady said:
Hard to say without any Outlook configuration information. Also read
receipts are not visible in the Outbox so the forwarding scenario does
not
apply. You might want to try it again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Charlie Kerscher said:
When I get emails requesting a receipt the reply stays in the outbox. I
have
to forward the reply and delete the reply from the outbox. What needs
to
happen so that when I 'reply' to a receipt request it gets sent.
Thank you
 
C

Charlie Kerscher

Both accounts are using the same SMTP which is 'mail.bellsouth.net. ' The
second account is email from the email account furnished with the website
which is also hosted by Bellsouth (the New At&T). So perhpas it's OL2000, huh?

Diane Poremsky said:
RR are visible in the outbox if you use internet mail only mode.

when they don't send it's usually because the email acct won't accept them -
I forget how good Ol2000 was with sending on the receiving acct, but it's
likely the problem. Is the RR coming on the second acct but the forward
using the first? If so, change the SMTP authentication so it's the same as
the first acct should work...





Charlie Kerscher said:
Using Outlook 2000. There are two accounts setup. SMTP is
mail.bellsouth.net
for both accounts. When I click OK to send the receipt it does show up in
the
outbox and just stays there. I then go to the outbox and open the
'receipt'
and forward it which gets sent; but the receipt just stays there.
This also happens to some emails that I'm trying to reply to.
What other info would help you with this?
Thank you
Charlie

Roady said:
Hard to say without any Outlook configuration information. Also read
receipts are not visible in the Outbox so the forwarding scenario does
not
apply. You might want to try it again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

message When I get emails requesting a receipt the reply stays in the outbox. I
have
to forward the reply and delete the reply from the outbox. What needs
to
happen so that when I 'reply' to a receipt request it gets sent.
Thank you
 
D

Diane Poremsky

it's caused by the smtp not accepting the message - usually due to security
on the smtp.




Charlie Kerscher said:
Both accounts are using the same SMTP which is 'mail.bellsouth.net. ' The
second account is email from the email account furnished with the website
which is also hosted by Bellsouth (the New At&T). So perhpas it's OL2000,
huh?

Diane Poremsky said:
RR are visible in the outbox if you use internet mail only mode.

when they don't send it's usually because the email acct won't accept
them -
I forget how good Ol2000 was with sending on the receiving acct, but it's
likely the problem. Is the RR coming on the second acct but the forward
using the first? If so, change the SMTP authentication so it's the same
as
the first acct should work...





Charlie Kerscher said:
Using Outlook 2000. There are two accounts setup. SMTP is
mail.bellsouth.net
for both accounts. When I click OK to send the receipt it does show up
in
the
outbox and just stays there. I then go to the outbox and open the
'receipt'
and forward it which gets sent; but the receipt just stays there.
This also happens to some emails that I'm trying to reply to.
What other info would help you with this?
Thank you
Charlie

:

Hard to say without any Outlook configuration information. Also read
receipts are not visible in the Outbox so the forwarding scenario does
not
apply. You might want to try it again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

in
message When I get emails requesting a receipt the reply stays in the
outbox. I
have
to forward the reply and delete the reply from the outbox. What
needs
to
happen so that when I 'reply' to a receipt request it gets sent.
Thank you
 
C

Charlie Kerscher

Thank you all very much. Looks like I've got to contact bellouth.net
Charlie

Diane Poremsky said:
it's caused by the smtp not accepting the message - usually due to security
on the smtp.




Charlie Kerscher said:
Both accounts are using the same SMTP which is 'mail.bellsouth.net. ' The
second account is email from the email account furnished with the website
which is also hosted by Bellsouth (the New At&T). So perhpas it's OL2000,
huh?

Diane Poremsky said:
RR are visible in the outbox if you use internet mail only mode.

when they don't send it's usually because the email acct won't accept
them -
I forget how good Ol2000 was with sending on the receiving acct, but it's
likely the problem. Is the RR coming on the second acct but the forward
using the first? If so, change the SMTP authentication so it's the same
as
the first acct should work...





message Using Outlook 2000. There are two accounts setup. SMTP is
mail.bellsouth.net
for both accounts. When I click OK to send the receipt it does show up
in
the
outbox and just stays there. I then go to the outbox and open the
'receipt'
and forward it which gets sent; but the receipt just stays there.
This also happens to some emails that I'm trying to reply to.
What other info would help you with this?
Thank you
Charlie

:

Hard to say without any Outlook configuration information. Also read
receipts are not visible in the Outbox so the forwarding scenario does
not
apply. You might want to try it again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

in
message When I get emails requesting a receipt the reply stays in the
outbox. I
have
to forward the reply and delete the reply from the outbox. What
needs
to
happen so that when I 'reply' to a receipt request it gets sent.
Thank you
 

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