Read Reciept feature in MS Outlook 2002

[Suket sinha]

Hi,

I have a UNIX application which sends & Receives mails.
There is a functionality in which: when we send a mail
(using sendmail), we request for 'Return Reciept', we add
Header 'Disposition-Notification-To' and 'Message-Id' (
containing a System generated number'. We add a record in
table with this 'Message-ID'.

When Netscape (used a mail client & server) sends a Return
Receipt, the mail has a header 'References' which contains
the 'Message-ID' of sent message. Our application, scans
for word 'Return Reciept' in subject. If found , it takes
the value in 'References', and looks up in database for
the record, updates the record for date/time of message
recieved.

Now we need to add support for MS Outlook 2002/Exchange
Server. One change I can forsee in the application, is to
check for work 'Read' in subject, besides 'Return
Reciept'. The problem is that I do not find 'References'
Hdr added in 'Read Reciept' send by Outlook.

Is there any setings in Outlook/ Exchange server that
needs to be done. Or is there is any other way of
achieving this.

Pls. reply ASAP.

TIA,
Suket

 

[Jeff Stephenson [MSFT]]

You're looking for Netscape-specific things in the message. What you should
be doing is looking for messages with a Content-Type of "multipart/report"
and a Report-Type of "disposition-notification". The message id of the
original message will be in the "Original-Message-ID" field. See
http://www.ietf.org/rfc/rfc2298.txt for the format of read-receipts (known
in the Internet standards as "message disposition notifications").

 

[suket]

Hi Jeff,

Thanks for the info. I had gone through the mentioned
document. The problem is that when using Microsoft Outlook
and
Exchange, I am not getting "Original-Message-ID" field.
In the 'rfc2298' its mentioned to set 3 fields for
requesting MDN:
1) Disposition-Notification-To
2) Disposition-Notification-Options
3) Original-Recipient

( Not mentioned about all 3 being compulsary). My
application is currently updating only the header 1).

Tried putting values for 2) & 3) as well but without
any success.

Can you provide some insight on this.

Regards,
Suket