Reading pane keeps disappearing

[morradi]

Hi all,
A user where I work has a rather annoying problem in Outlook 2007.
He prefers to have the reading pane set to 'Bottom', but whenever he jumps
from the Inbox to another folder and back to Inbox, the reading pane
disappears. This means he has to manually enable it again (View - Reading
pane - Bottom)

Any idea why this happens OR is there any way to enable/reset the reading
pane 'forever' ?

cheers,
D.

 

[Brian Tillman [MVP-Outlook]]

A user where I work has a rather annoying problem in Outlook 2007.
He prefers to have the reading pane set to 'Bottom', but whenever he jumps
from the Inbox to another folder and back to Inbox, the reading pane
disappears. This means he has to manually enable it again (View - Reading
pane - Bottom)

Any idea why this happens OR is there any way to enable/reset the reading
pane 'forever' ?

He should change the default Messages view. View>Current View>Define Views.
Select Messages, click Modify, then Other Settings. Select the desired
Reading Pane position. Click OK, then OK, then Apply View, then Close.

 

[morradi]

hi,
thank you for your reply.
this seems to work when jumping from folders - but when I close and reopen
Outlook, the reading pane is gone. so..seems we are almost there, but not
quite!

any other suggestions, or should one just give him a new mail profile?


thanks.

 

[Brian Tillman [MVP-Outlook]]

this seems to work when jumping from folders - but when I close and reopen
Outlook, the reading pane is gone. so..seems we are almost there, but not
quite!

any other suggestions, or should one just give him a new mail profile?

This indicates something isn't allowing Outlook to close properly. Examine
the Processes tab of the Task Manager and see if OUTLOOK.EXE still appears n
the list. If so, it appears you have an interfering add-in not letting
Outlook close properly. See this:
http://www.howto-outlook.com/faq/outlookdoesntclose.htm

 

[Chuck Davis]

This started happening for me around the same time as I received an update to
my SonicWALL Spam filter. (The old MailFrontier product.) Does anybody else
in this thread use this product?
--
Chuck Davis
Senior Consultant
Global Telecommunications, Inc.