C
CHERYL_CHEZZI
Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop
At the start of this year I thought it would be a good idea to clean up my emails. In the process of deleting items from the "deleted items" folder Entourage crashed and since then I have been unable to open the application. An error message says to rebuild the database. I have tried this several times - it goes through all the steps but on step 4/5 (copying records to new database) I get the following error message "an error occurred while attempting to rebuild your database" and can go no further. I have checked and I do have enough free space on my HD to rebuild to.
I can open Entourage using a new identity but then I have none of my previous emails, contacts etc. Please can someone send me any suggestions to to resurrect my original identity as I desperately need to access the info and contacts contained in it?
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop
At the start of this year I thought it would be a good idea to clean up my emails. In the process of deleting items from the "deleted items" folder Entourage crashed and since then I have been unable to open the application. An error message says to rebuild the database. I have tried this several times - it goes through all the steps but on step 4/5 (copying records to new database) I get the following error message "an error occurred while attempting to rebuild your database" and can go no further. I have checked and I do have enough free space on my HD to rebuild to.
I can open Entourage using a new identity but then I have none of my previous emails, contacts etc. Please can someone send me any suggestions to to resurrect my original identity as I desperately need to access the info and contacts contained in it?