rec'd error msg 80073712 but can't find out what is problem

[ausummom1]

rec'd update request , tried to update but rec'd error msg 80073712. cannot
find how to resolve it. any help will be appreciated

 

[Mary Sauer]

See this article:
The "Windows Features" dialog box is empty in Windows Vista, or you receive an
error message that includes the following code when you try to use Windows
Update: "0x80073712
http://support.microsoft.com/kb/931712/en-us

 

[TaurArian]

ausummom1 wrote:
:: rec'd update request , tried to update but rec'd error msg 80073712.
:: cannot find how to resolve it. any help will be appreciated


Error message when you try to install updates from the Windows Update or
Microsoft Update Web site: "0x80073712"
http://support.microsoft.com/kb/957310
80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT
--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
Disclaimer: The information has been posted "as is" with no warranties
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