I am trying to copy the data to a new .pst, but how do I copy the
special
folders such as inbox and sent items?
:
Your Outlook version is? Version of your PST file is?
Version info aside, this is an error that we've seen on numerous
occasions.
Very often the problem goes away simply by closing Outlook and
re-starting
it. If it persists, next step would be to run a ScanPst on the file
(but
generally would only do that if the ScanPst is for the same version as
the
PST file - i.e. running O'2003's ScanPST on a O'2003 PST file. Running
O'2007's ScanPST file on a previous PST format seems to always provide
some
interesting results in terms of errors found so wouldn't recommend
it).
If all of that fails - your data is not lost at least it never has
been
for
us. The way to retrieve it is to create a new PST file and "copy" the
data
from the old folder to the new PST file. Even though you can't open
the
old
folder - Outlook doesn't seem to have a problem copying the data to a
new
location.
Others may have other (better?) solutions but the above has always
worked
for us when it was absolutely necessary to recover access to the
contact
info.
Karl
___________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter
"Power contact importers/exporters for MS Outlook '2000/2007"
http://www.contactgenie.com
When changing to "phone List" View i receive an error stating
"Outlook
cannot
display this view. the folder is full." This happened when i was
trying
to
add a new field from the field chooser. how can i resolve this.