Receive .jpg files with .txt files---how stop/ Why?

[paulashan]

I have Outlook 2002. Lately, I have been receiving emails with attached .jpg
photos (from MAC user) and every email has .txt files such as
ATT...........txt attached. I use Eset Nod32 Virus Scanner.

For example, today I received 3 photos along with 6 of the .txt files.

Any ideas on how to prevent this? Now I save the photos and then manually
delete the .txt files, but would prefer not to get them.

 

[Roady [MVP]]

Are the txt-files already attached when looking at the email in the web
based mail client provided by your ISP? If so, then the issue is not on your
side.

 

[paulashan]

I'm not sure if what I'm answering is what you are after. Tonight I received
an email with 2 photos, as attachments.

Using Outlook to open the email, along with 2 jpg attachments, there was a
67B attachment (ATT0009.txt) and a 78B attachment (ATT00012.txt), both empty.

When I went to my ISP webmail to view the email, along with the 2 jpg
attachments, there were 3 unknown 1 KB attachments.

The sender is using a MAC and does not know anything about the extra
attachments. We use the same ISP, but I don't know if that is relevant.

Thanks,
Paula

 

[Roady [MVP]]

This means nothing is wrong in your configuration and need troubleshooting
at the sender's side. Could be in virus scanning, message format or
multipart settings (at least, that is where I would look first).