Received messages not showing up in Inbox

J

JeighLG

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

As of this morning, I received 8+ messages, but only can see 3 of them. When the messages come in, a little box to the lower left indicates the messages it's receiving. The last little message window said, "You have received additional messages". But those messages aren't in my inbox, nor are they out on the web server. Some messages are getting through, but I'm still missing about 6 that I can tell.
I read through some of the other strings and one in particular was intriguing. It in essence said that if I right-click on my E'08 Inbox, click on Folder Properties and select 'Empty Cache'. The interesting thing is that when I right-click on my Inbox folder I don't see Folder Properties.
I have: Help, Open, Mark All as Unread, Apply Junk Email Protection, Categories/Projects (greyed out), New Folder, New Subfolder, Remove from Favorites Bar, Apply Rule, and Rules. That's it.
Have I completely lost those messages?
-Jan
 
D

Diane Ross

I read through some of the other strings and one in particular was intriguing.
It in essence said that if I right-click on my E'08 Inbox, click on Folder
Properties and select 'Empty Cache'. The interesting thing is that when I
right-click on my Inbox folder I don't see Folder Properties.

This is for imap or exchange mail only.

You must have a rule that is moving the message. The most likely culprit is
the Mailing List Manager (MLM). It's very easy to set up a MLM rule by
accident, when you are marking a message as 'not junk'. The wording of that
dialog is ambiguous to say the least. Check if there is an MLM entry (look
for MLM entries under the tools menu) with the incorrect destination folder
as the target folder. Mailing List Manager rules run before your other
rules.

--
Diane
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>
 

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