receiving duplicate attachments in Outlook for GMail IMAP

[Richard]

Hi,

I'm using Outlook 2007. I have my Gmail account set up as IMAP.

When I receive an e-mail message in my Gmail account in Outlook that has
attachments, I receive two copies of each attachment. For example, a message
may have one attachment, but there are two attachments in the message. If
there are two attachments, I receive four attachments in the message.

However, when I check my Gmail account, the same message only has the
original attachment.

Any ideas on why this happens?

Thanks,

Richard

 

[Diane Poremsky [MVP]]

are you scanning incoming email with an antivirus scanner?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

 

[Richard]

Hi Diane,

Yes, I use Kaspersky Internet Security 8.

Richard

are you scanning incoming email with an antivirus scanner?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Hi,

I'm using Outlook 2007. I have my Gmail account set up as IMAP.

When I receive an e-mail message in my Gmail account in Outlook that has
attachments, I receive two copies of each attachment. For example, a
message
may have one attachment, but there are two attachments in the message. If
there are two attachments, I receive four attachments in the message.

However, when I check my Gmail account, the same message only has the
original attachment.

Any ideas on why this happens?

Thanks,

Richard

 

[Milly Staples [MVP - Outlook]]

Disable mail scanning or uninstall it. See if it works now after a reboot.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Richard asked:

| Hi Diane,
|
| Yes, I use Kaspersky Internet Security 8.
|
| Richard
|
| "Diane Poremsky [MVP]" wrote:
|
|| are you scanning incoming email with an antivirus scanner?
||
|| --
|| Diane Poremsky [MVP - Outlook]
||
||
||
|| Outlook Tips by email:
|| mailto:[email protected]
||
|| EMO - a weekly newsletter about Outlook and Exchange:
|| mailto:[email protected]
||
|| ||| Hi,
|||
||| I'm using Outlook 2007. I have my Gmail account set up as IMAP.
|||
||| When I receive an e-mail message in my Gmail account in Outlook
||| that has attachments, I receive two copies of each attachment. For
||| example, a message
||| may have one attachment, but there are two attachments in the
||| message. If there are two attachments, I receive four attachments
||| in the message.
|||
||| However, when I check my Gmail account, the same message only has
||| the original attachment.
|||
||| Any ideas on why this happens?
|||
||| Thanks,
|||
||| Richard

 

[Richard]

Thanks. I tried this and it worked.

As a test, after turning off content filtering I turned it on agtain, and it
is working.

Not sure why this is happening. Maybe a Gmail glitch?

Thanks,

Richard