Receiving Emails No Color

[Donnie]

Hi Guys, I hope you can help me.

When I receieve emails from my friends (font colors, background colors etc.) no colors show. If they send an email with red font and a blue background, I receieve an email with normal black text and a white normal background.

I have checked that I am seeing an HTML-based message. I have checked the Outlook options but cannot find anything suspicious. I have also made a repair, all to no avail..
Submitted using http://www.outlookforums.com

 

[Diane Poremsky [MVP]]

Are you using a virus scanner on your email? It may be stripping the HTML.
You verified you aren't using the option to read all mail as plain text?
Tools, options, email options.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

 

[Donnie]

Yes, no virus scanner is stripping the color away, thats for sure.
Also I checked the options and yes I am reading the message in HTML; the same way it was sent. All the font types and pics are there but just no color. This is really strange and I cannot come up with the answer.


outlookmvp wrote on Fri, 30 October 2009 15:1

Are you using a virus scanner on your email? It may be stripping the HTML.
You verified you aren't using the option to read all mail as plain text?
Tools, options, email options.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

Hi Guys, I hope you can help me.

When I receieve emails from my friends (font colors, background colors
etc.) no colors show. If they send an email with red font and a blue
background, I receieve an email with normal black text and a white normal
background.

I have checked that I am seeing an HTML-based message. I have checked the
Outlook options but cannot find anything suspicious. I have also made a
repair, all to no avail.. Submitted using http://www.outlookforums.co

 

[Diane Poremsky [MVP]]

Does new mail display correctly if close outlook and restart using the /safe
switch?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

Yes, no virus scanner is stripping the color away, thats for sure.
Also I checked the options and yes I am reading the message in HTML; the
same way it was sent. All the font types and pics are there but just no
color. This is really strange and I cannot come up with the answer.


outlookmvp wrote on Fri, 30 October 2009 15:14

Are you using a virus scanner on your email? It may be stripping the
HTML.
You verified you aren't using the option to read all mail as plain text?
Tools, options, email options.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

Hi Guys, I hope you can help me.

When I receieve emails from my friends (font colors, background colors
etc.) no colors show. If they send an email with red font and a blue
background, I receieve an email with normal black text and a white
normal background.

I have checked that I am seeing an HTML-based message. I have checked
the Outlook options but cannot find anything suspicious. I have also
made a repair, all to no avail.. Submitted using
http://www.outlookforums.com

Submitted using http://www.outlookforums.com

 

[Donnie]

Safemode is the same.

Please let me retell the problem. Its when I receieve colored emails, in the preview reading pane it shows no colored text. But if I choose to reply to the message or foward it, the colors show.

Any ideas?

outlookmvp wrote on Sun, 01 November 2009 17:0

Does new mail display correctly if close outlook and restart using the /safe
switch?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

Yes, no virus scanner is stripping the color away, thats for sure.
Also I checked the options and yes I am reading the message in HTML; the
same way it was sent. All the font types and pics are there but just no
color. This is really strange and I cannot come up with the answer.


outlookmvp wrote on Fri, 30 October 2009 15:14

Are you using a virus scanner on your email? It may be stripping the
HTML.
You verified you aren't using the option to read all mail as plain text?
Tools, options, email options.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

"Donnie" <rali[at]km[dot]com[dot]qa> wrote in message
Hi Guys, I hope you can help me.

When I receieve emails from my friends (font colors, background colors
etc.) no colors show. If they send an email with red font and a blue
background, I receieve an email with normal black text and a white
normal background.

I have checked that I am seeing an HTML-based message. I have checked
the Outlook options but cannot find anything suspicious. I have also
made a repair, all to no avail.. Submitted using
http://www.outlookforums.com

Submitted using http://www.outlookforums.co