Receiving Issues with Outlook 2007 and Vista Business

[Solman]

Hi There,

I have recently setup my email on my work PC
running vista Business 32bit... C2D E6600 with 3Gb of Ram
I'm not running any virus software on this machine (none installed) at the
moment.

The problem is I can send emails without a problem, but when I'm receiving
email is it extremely slow, often times out.
We have had this problem before (not long after Vista release) on another
machine but went back to XP Pro on that system as we didn't have the time to
source a fix for the issue.

When I setup the email account on this PC I did it at home with the computer
disconnected from the domain and it was sending and receiving fine.... it has
only become a problem since connecting to the domain. All other PC (all on XP
Pro) are receiving emails without issue so it is not out ISP
We are not using exchange to handle our emails, we pull them in directly
from our ISP

any help would be appreciated... I really like using Vista and would like to
roll it out onto some of our other PC's, but the boss is not going to be keen
if I'm having issues with it.

Thanks

 

[Hal Hostetler [MVP P/I]]

What type of account (Exchange Server, POP3, IMAP)?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[Solman]

Hi Hal

running a pop3 account.

What type of account (Exchange Server, POP3, IMAP)?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[Hal Hostetler [MVP P/I]]

Some older POP servers get confused by Vista's autotuning feature. Try
this:

1. Click on the Vista start orb and type cmd

2. The search results will display a program named cmd.exe

3. Right-click on the link and select "Run as administrator"

4. After the command prompt window opens, type:

"netsh interface tcp set global autotuning=disabled"

without the quotation marks, then press Enter.

5. Test your POP account and see if you can download your mail now.

6. If nothing changes, re-enable the autotuning feature by typing:

"netsh interface tcp set global autotuning=normal"

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[Solman]

Thanks Hal,

Seems to have worked

Some older POP servers get confused by Vista's autotuning feature. Try
this:

1. Click on the Vista start orb and type cmd

2. The search results will display a program named cmd.exe

3. Right-click on the link and select "Run as administrator"

4. After the command prompt window opens, type:

"netsh interface tcp set global autotuning=disabled"

without the quotation marks, then press Enter.

5. Test your POP account and see if you can download your mail now.

6. If nothing changes, re-enable the autotuning feature by typing:

"netsh interface tcp set global autotuning=normal"

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com