Receiving mails

[Wippro]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Hello All,

we changed the exchange server to 2oo7 and upgraded the macs to Leopard with Office 2008.

Now users report that they SOMETIMES don´t receive emails but when I check on the Outlook Web COnsole, the mails are in the Inbox of the user Mailbox at the exchange server.

Why is there a sync issue between Entourage 2008 and Exchange 2007? How to solve or workaround this issue?

Thanx

 

[Adam Bailey]

Now users report that they SOMETIMES don´t receive emails but when I check on
the Outlook Web COnsole, the mails are in the Inbox of the user Mailbox at
the exchange server.

Have them control-click their Inbox and choose Folder Properties >
Clear Cache.