Receiving multiple desktop alerts for one email message

[notatechie]

I am a Microsoft Outlook 2003 user with Microsoft XP. I recently started
receiving two desktop alerts for every email message I receive. Sometimes
when I click on the alert, it will open the email message. However, other
times, I will receive an error message stating "The operation failed.".

Does anybody have any ideas how to prevent the multiple alerts?

 

[Vince Averello [MVP-Outlook]]

Have you made any changes recently? Might two Outlook accounts be reading
the same mailbox?

 

[notatechie]

The only change that I am aware of is that our domain name changed and I am
able to receive emails from the old domain as well as the new one. Could
this be the reason?

 

[Vince Averello [MVP-Outlook]]

If you have one account pointing to each, that could cause what you see.