Receiving pdf files

[Chris Reavley]

Hi, I have 2 PC's one laptop, one desktop. When I receive an e-mail with a
pdf attachment (Adobe) my laptop opens it no problem and it is legible. The
desktop however, sees the attachment as a Word file. When you click on it,
the (opening mail attachment" dialogue box comes up - click open, then the
file conversion bo comes up and it is set to default but the text is a mix of
"hieroglyphics". If you then choose other encoding none of the many option
deciphers the text.
The same happens with or without my 3rd party antivirus running. This is
Word/Outlook 2003.
Any ideas, as this is beyond my level of competence ?
Thanks
Chris

 

[Terry Farrell]

You cannot open PDF files in Word without first converting them to text that
Word will recognise: so on your laptop, the PDF is launching a PDF reader.
Install a PDF reader such as the free Adobe Acrobat on your desktop
computer. Windows will then associate PDF extensions with Acrobat and open
it as appropriate just as with the laptop.

 

[Chris Reavley]

Terry, can't believe I didn't think of that, of course it works, I've
recently had to reinstall the OS to get rid of a fault and I simply had
forgotten to reinstall an Adobe reader. Thank you very much. Chris