S
scrubjake
Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
I recently installed Microsoft Office 2008 for Mac earlier this month through a Lease program my work offers. Upon installation I was able to use Excel, Powerpoint and Word. I tried to open up some of the excel files I was using and I would get an error message. I tried opening up the other applications such as powerpoint and word and those to were affected. I am able to open entourage as well as the messenger and project gallery. I tried installing the service pack updates and restarting my computer and that did not help.
I also unistalled and reinstalled the office application and that did not help either. The error message I receive is below. Any help would be greatly appreciated.
Jake
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-08-29 15:17:50 -0700
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.2.0.090605
Crashed Module Name: MicrosoftOLE
Crashed Module Version: unknown
Crashed Module Offset: 0x000076a6
Blame Module Name: MicrosoftOLE
Blame Module Version: unknown
Blame Module Offset: 0x000076a6
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x0204c6a6 in _RegInitialize + 0x000008CE (MicrosoftOLE + 0x000076a6)
# 2 0x0204c8e6 in _RegInitialize + 0x00000B0E (MicrosoftOLE + 0x000078e6)
# 3 0x0204b010 in _RegFlush + 0x00000506 (MicrosoftOLE + 0x00006010)
# 4 0x0204bdaf in _RegOpenKey + 0x00000045 (MicrosoftOLE + 0x00006daf)
# 5 0x0213d2d3 in _IsolateFilename + 0x00000095 (MicrosoftOLEAutomation + 0x0003e2d3)
# 6 0x0213f585 in _LoadRegTypeLibOfSzGuid + 0x00000057 (MicrosoftOLEAutomation + 0x00040585)
# 7 0x0213f9c8 in _LoadRegTypeLib + 0x000000CE (MicrosoftOLEAutomation + 0x000409c8)
# 8 0x03c88234 in _ChartInitialize + 0x00000078 (MicrosoftChartPlugin + 0x0008e234)
# 9 0x0156778e in _McpInitializeAllFrameworks + 0x000002C6 (MicrosoftComponentPlugin + 0x0005178e)
# 10 0x015676cd in _McpInitializeAllFrameworks + 0x00000205 (MicrosoftComponentPlugin + 0x000516cd)
# 11 0x00417eaa in __mh_execute_header + 0x00416EAA (Microsoft Excel + 0x00416eaa)
# 12 0x0048e4be in __mh_execute_header + 0x0048D4BE (Microsoft Excel + 0x0048d4be)
# 13 0x0048e3e5 in __mh_execute_header + 0x0048D3E5 (Microsoft Excel + 0x0048d3e5)
X86 Thread State:
eax: 0x00000000 ebx: 0x0204c62a ecx: 0xa02f4720 edx:0x0438bf40
edi: 0x00000001 esi: 0x0438bf4c ebp: 0xbffff228 esp:0xbffff1f0
ss: 0x0000001f eip: 0x0204c6a6 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010213
Thread 1:
# 1 0x9327b3a6 in _signgam + 0x930D4482 (libSystem.B.dylib + 0x000013a6)
# 2 0x93302eab in _signgam + 0x9315BF87 (libSystem.B.dylib + 0x00088eab)
# 3 0x021d9271 in _MerpCopyURLForActiveDocsCache + 0x00000E5D (merp + 0x00007271)
# 4 0x021d980d in _MerpCopyURLForActiveDocsCache + 0x000013F9 (merp + 0x0000780d)
# 5 0x021d97c0 in _MerpCopyURLForActiveDocsCache + 0x000013AC (merp + 0x000077c0)
# 6 0x021d8d61 in _MerpCopyURLForActiveDocsCache + 0x0000094D (merp + 0x00006d61)
# 7 0x932ac155 in _signgam + 0x93105231 (libSystem.B.dylib + 0x00032155)
# 8 0x932ac012 in _signgam + 0x931050EE (libSystem.B.dylib + 0x00032012)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x932f2287 ecx: 0xb00a0a5c edx:0x9327b3a6
edi: 0x00000175 esi: 0xa10bdc13 ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x9327b3a6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202
Loaded modules:
0: Microsoft Excel (12.2.0.090605 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
1: Netlib: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
2: MicrosoftComponentPlugin: /Applications/Microsoft Offic
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
I recently installed Microsoft Office 2008 for Mac earlier this month through a Lease program my work offers. Upon installation I was able to use Excel, Powerpoint and Word. I tried to open up some of the excel files I was using and I would get an error message. I tried opening up the other applications such as powerpoint and word and those to were affected. I am able to open entourage as well as the messenger and project gallery. I tried installing the service pack updates and restarting my computer and that did not help.
I also unistalled and reinstalled the office application and that did not help either. The error message I receive is below. Any help would be greatly appreciated.
Jake
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-08-29 15:17:50 -0700
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.2.0.090605
Crashed Module Name: MicrosoftOLE
Crashed Module Version: unknown
Crashed Module Offset: 0x000076a6
Blame Module Name: MicrosoftOLE
Blame Module Version: unknown
Blame Module Offset: 0x000076a6
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x0204c6a6 in _RegInitialize + 0x000008CE (MicrosoftOLE + 0x000076a6)
# 2 0x0204c8e6 in _RegInitialize + 0x00000B0E (MicrosoftOLE + 0x000078e6)
# 3 0x0204b010 in _RegFlush + 0x00000506 (MicrosoftOLE + 0x00006010)
# 4 0x0204bdaf in _RegOpenKey + 0x00000045 (MicrosoftOLE + 0x00006daf)
# 5 0x0213d2d3 in _IsolateFilename + 0x00000095 (MicrosoftOLEAutomation + 0x0003e2d3)
# 6 0x0213f585 in _LoadRegTypeLibOfSzGuid + 0x00000057 (MicrosoftOLEAutomation + 0x00040585)
# 7 0x0213f9c8 in _LoadRegTypeLib + 0x000000CE (MicrosoftOLEAutomation + 0x000409c8)
# 8 0x03c88234 in _ChartInitialize + 0x00000078 (MicrosoftChartPlugin + 0x0008e234)
# 9 0x0156778e in _McpInitializeAllFrameworks + 0x000002C6 (MicrosoftComponentPlugin + 0x0005178e)
# 10 0x015676cd in _McpInitializeAllFrameworks + 0x00000205 (MicrosoftComponentPlugin + 0x000516cd)
# 11 0x00417eaa in __mh_execute_header + 0x00416EAA (Microsoft Excel + 0x00416eaa)
# 12 0x0048e4be in __mh_execute_header + 0x0048D4BE (Microsoft Excel + 0x0048d4be)
# 13 0x0048e3e5 in __mh_execute_header + 0x0048D3E5 (Microsoft Excel + 0x0048d3e5)
X86 Thread State:
eax: 0x00000000 ebx: 0x0204c62a ecx: 0xa02f4720 edx:0x0438bf40
edi: 0x00000001 esi: 0x0438bf4c ebp: 0xbffff228 esp:0xbffff1f0
ss: 0x0000001f eip: 0x0204c6a6 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010213
Thread 1:
# 1 0x9327b3a6 in _signgam + 0x930D4482 (libSystem.B.dylib + 0x000013a6)
# 2 0x93302eab in _signgam + 0x9315BF87 (libSystem.B.dylib + 0x00088eab)
# 3 0x021d9271 in _MerpCopyURLForActiveDocsCache + 0x00000E5D (merp + 0x00007271)
# 4 0x021d980d in _MerpCopyURLForActiveDocsCache + 0x000013F9 (merp + 0x0000780d)
# 5 0x021d97c0 in _MerpCopyURLForActiveDocsCache + 0x000013AC (merp + 0x000077c0)
# 6 0x021d8d61 in _MerpCopyURLForActiveDocsCache + 0x0000094D (merp + 0x00006d61)
# 7 0x932ac155 in _signgam + 0x93105231 (libSystem.B.dylib + 0x00032155)
# 8 0x932ac012 in _signgam + 0x931050EE (libSystem.B.dylib + 0x00032012)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x932f2287 ecx: 0xb00a0a5c edx:0x9327b3a6
edi: 0x00000175 esi: 0xa10bdc13 ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x9327b3a6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202
Loaded modules:
0: Microsoft Excel (12.2.0.090605 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
1: Netlib: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
2: MicrosoftComponentPlugin: /Applications/Microsoft Offic