Recepient can't open email attachment

[William D]

I have just purchased Office 2004 and when I try to send a Word document
to a friend's PC he is unable to open the file. I have saved it as a Word
document with a file extension appended and configured Safari to send the
attachment in a Windows friendly format but he is still unable to open it.
What do I need to do to have him able to open the file?

 

[Dayo Mitchell]

I have just purchased Office 2004 and when I try to send a Word document
to a friend's PC he is unable to open the file. I have saved it as a Word
document with a file extension appended and configured Safari to send the
attachment in a Windows friendly format but he is still unable to open it.
What do I need to do to have him able to open the file?

Safari sends mail? Wouldn't you need to do the configuring in your email
program? What is your email program?

 

[Narendra]

Hi!!
1. Try saving that file in some other format like .dot or .rtf etc then try
sending the file as an attachment
2. You can try opening that file in some other PC to make sure that the
problem is not at the other end.
3. You can try Compatibility Report option to make sure that there isn't
any problem with the file

Let me know about the status

Naren

I have just purchased Office 2004 and when I try to send a Word document
to a friend's PC he is unable to open the file. I have saved it as a Word
document with a file extension appended and configured Safari to send the
attachment in a Windows friendly format but he is still unable to open it.
What do I need to do to have him able to open the file?

 

[Narendra]

Hi!!
On the second thought

1. Save as PDF (Acrobat)
File menu; Print; Save as PDF
then send that .pdf file and see if it opens

2- Do not put symbols such as: *&^%$/ within a file name.
or Include names that might look like an extension such as
"report.july2003.new"
The .new might look like an extension but it is not.

3- It could be that the PC version of Office requires free updates.

Waiting for your response

Naren

 

[mgbs]

3 things
1) make sure the file name is short (sometimes windows has difficulty
with long file names)
2) make sure have no full stops in the file name other than that just
prior to the extension - ie. .doc (as described by the earlier thread)
3) use entourage and go to preferences, choose mail, choose compose,
in attachments choose Windows MIME base 64.

If I do those my files generally get opened by all but very ancient
PCs.