Recipients Have Issue with Meeting Maker Format

M

mucrick

I recently had to re-install Microsoft Office 2007 on my computer. In doing
so I apparently lost some Outlook 2007 format settings. When I send a
meeting maker, recipients do not receive a notice to accept, decline or
reject but, rather a "cryptic" email. (This is true even for those
recipients using Outlook 2007.) Any recommendations on what settings I need
to adjust to correct this issue?

I recently installed a function to sync Outlook 2007 with Google Calendar.
Would that have caused the problem?

Thanks,

mucrick
 
D

Diane Poremsky [MVP]

It's possible the sync tool caused it but I'd check the message format and
encoding setting in tools, options, mail format first.

Can you post a screenshot of the cryptic email? We need the first few lines
and may help us identify the problem.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
M

mucrick

Here you go, Diane:

BEGIN:VCALENDAR
PRODID:-//Microsoft Corporation//Outlook 12.0 MIMEDIR//EN
VERSION:2.0
METHOD:REQUEST
X-MS-OLK-FORCEINSPECTOROPEN:TRUE
BEGIN:VEVENT







Diane Poremsky said:
It's possible the sync tool caused it but I'd check the message format and
encoding setting in tools, options, mail format first.

Can you post a screenshot of the cryptic email? We need the first few lines
and may help us identify the problem.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


mucrick said:
I recently had to re-install Microsoft Office 2007 on my computer. In
doing
so I apparently lost some Outlook 2007 format settings. When I send a
meeting maker, recipients do not receive a notice to accept, decline or
reject but, rather a "cryptic" email. (This is true even for those
recipients using Outlook 2007.) Any recommendations on what settings I
need
to adjust to correct this issue?

I recently installed a function to sync Outlook 2007 with Google Calendar.
Would that have caused the problem?

Thanks,

mucrick
 
D

Diane Poremsky [MVP]

Oh, so its just coming in as text format, not ical? I thought you meant it
was full of garbage characters - that means encoding problems. :)

Do you know if the problem existed before you installed the sync tool? If
you disable the sync tool, does it work?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


mucrick said:
Here you go, Diane:

BEGIN:VCALENDAR
PRODID:-//Microsoft Corporation//Outlook 12.0 MIMEDIR//EN
VERSION:2.0
METHOD:REQUEST
X-MS-OLK-FORCEINSPECTOROPEN:TRUE
BEGIN:VEVENT







Diane Poremsky said:
It's possible the sync tool caused it but I'd check the message format
and
encoding setting in tools, options, mail format first.

Can you post a screenshot of the cryptic email? We need the first few
lines
and may help us identify the problem.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


mucrick said:
I recently had to re-install Microsoft Office 2007 on my computer. In
doing
so I apparently lost some Outlook 2007 format settings. When I send a
meeting maker, recipients do not receive a notice to accept, decline or
reject but, rather a "cryptic" email. (This is true even for those
recipients using Outlook 2007.) Any recommendations on what settings I
need
to adjust to correct this issue?

I recently installed a function to sync Outlook 2007 with Google
Calendar.
Would that have caused the problem?

Thanks,

mucrick
 
M

mucrick

Diane,

Removing the sync didn't help. However, I noticed that email formatting was
set to plain text. I switched to rich text and that seemed to do the trick.

mucrick

Diane Poremsky said:
Oh, so its just coming in as text format, not ical? I thought you meant it
was full of garbage characters - that means encoding problems. :)

Do you know if the problem existed before you installed the sync tool? If
you disable the sync tool, does it work?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


mucrick said:
Here you go, Diane:

BEGIN:VCALENDAR
PRODID:-//Microsoft Corporation//Outlook 12.0 MIMEDIR//EN
VERSION:2.0
METHOD:REQUEST
X-MS-OLK-FORCEINSPECTOROPEN:TRUE
BEGIN:VEVENT







Diane Poremsky said:
It's possible the sync tool caused it but I'd check the message format
and
encoding setting in tools, options, mail format first.

Can you post a screenshot of the cryptic email? We need the first few
lines
and may help us identify the problem.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I recently had to re-install Microsoft Office 2007 on my computer. In
doing
so I apparently lost some Outlook 2007 format settings. When I send a
meeting maker, recipients do not receive a notice to accept, decline or
reject but, rather a "cryptic" email. (This is true even for those
recipients using Outlook 2007.) Any recommendations on what settings I
need
to adjust to correct this issue?

I recently installed a function to sync Outlook 2007 with Google
Calendar.
Would that have caused the problem?

Thanks,

mucrick
 

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