Record time spent on emails in Journal

[DrDamo]

I want to automatically record the time users spend writing emails.

Journal does this automatically for word documents but doesn't seem to do it
for emails. Is there a way to make it do it (it records the email but not
the time spent)?

If this is not possible then is it possible to open the journal entry
associated with the email at the time of creation (ie when clicking New or
Reply or Forward) so the user is prompted to slick start on the timer.

Thanks

Damian

 

[TMBoyle]

Damian, I am not able to help you with the journalling aspects, but I have
routinely tracked email writing time using the difference between the
"created" and "sent" times in the email list. Good luck. tmb

 

[DrDamo]

Thanks for that. Do you do that manually or can it be automated.

Also I can't seem to find the 'created' time in the emails.

Damian

 

[TMBoyle]

Pretty much manually, although you could copy and paste records to an Excel
spreadsheet to calculate the elapsed time for many emails. (Obviously, I
don't do VBA, which might be able to automate the process.)
The "created" time, along with many other fields, is available from the
"field chooser". In any tabular view, point to the header bar at the top of
the table, right-mouse-click, and select "field chooser". Then find and
drag any field you like up to the header bar, inserting it wherever you like.
"Created" is included in my "frequently-used fields" list and is also
included in the "All Mail Fields" list. Good luck.