K said:
I am having the same trouble with not being able to remember the
password to get into outlook. I tried to download the exe and run
the PST... line however it gives me an error that reads "Windows
cannot find 'PST19UPG'. Make sure you typed the name correctly, and
then try again." I have tried several times and keep getting the
same message.
Then you are not entereing the command correctly. Open a command prompt
window and CD to the folder containing the PST19UPG executable, then enter
the command.
Make sure you make a copy of your PST _before_ running the command, just in
case. I'd also hesitate running it on a Unicode (i.e., Outlook 2003/2007
format) PST. That tool was written before Unicode format PSTs were
invented.