recovering email and address book after upgrading

J

J. Meyer

I upgraded from Outlook 97 to Outlook 2003 and lost my
email folders and files and my address book. I tried to
recover them but have only located files from Outlook
Express using search (which I did recover).
1. Does Outlook 97 delete the files when being
uninstalled? If it does, I intend to recover them with a
recovery program. Where are they located?
2. After using search, I found an archive under "My
Documents". If this is the file of existing emails, how
do I restore it to the folders I set up in email? How do
I locate it in "My Documents" having gone there and not
having found a file named "archive". What is the "real"
file name of archive? What are the last 3 letters? i.e
XXXXX.???.
3. Where do I find additional, in-depth information on
this subject?
4.
 
S

Sue Mosher [MVP]

1) No.

1-2) All your data should be in .pst files. They could be anywhere on your system, though most likely in the My Documents hierarchy.

3) http://www.slipstick.com/config/backup.htm explains the files involved in Outlook
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
 

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