Recovering email info from original admin account

C

Cinda

Here's the scenario:
A laptop running MS XP Pro was purchased for use by one individual who
simply used the default Administrator account for login. It was requested by
management that another administrator account be set up. When the new account
was created, it replaced the default Admin account. All of the 'My Documents'
contents have been recovered, but how do you recover the email and address
book from MSOutlook 2002 that is stored on the hard drive somewhere?
I already did a search for all .pst files but am unable to open them. Any
suggestions on how to recover from this mess?
 
G

Gordon

Cinda said:
Here's the scenario:
A laptop running MS XP Pro was purchased for use by one individual who
simply used the default Administrator account for login. It was requested
by management that another administrator account be set up. When the new
account was created, it replaced the default Admin account. All of the 'My
Documents' contents have been recovered, but how do you recover the email
and address book from MSOutlook 2002 that is stored on the hard drive
somewhere? I already did a search for all .pst files but am unable to open
them. Any suggestions on how to recover from this mess?

Firstly you need to set your search function to search hidden and system
files and folders. Then, when you've found it, in outlook, go to
File-open-Outlook data file and navigate to where you found it.
The default location is C:/Documents and settings/administrator/local
settings/microsoft/outlook (AFAIR - I'm not on Windows at the moment!)
 
C

Cinda

Thank you for your response. I solved the problem by finding the .pst files
as you suggested. However, I had to copy them to a cd, copy them back to a
temp folder in My Docs and then use 'Import' from outlook. The 'Open Outlook
Data File' did not work in this instance. Thanks again!
 

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