Recurring 4363 messages

[Ignatz]

I am getting a recurring 4363 error. It started when I tried to send a
message with attachments. I recreated the message and got it to go
through but the original message is still generating 4363 errors.
There is no sign of the original message in either the local or server
copy of my outbox. How do I get rid of it?

 

[Michel Bintener]

Here's what the Entourage Help Page says about error 4363:

4363 "Unknown Error"

If you get error 4363 on a transmission attempt, and you have one or more
attachments, try deleting and re-attaching the file or files.

http://www.entourage.mvps.org/error/page.html#error4363

That doesn't really explain what's happening, but it gives you a fix
nonetheless. If you can't find your original message, have you tried looking
for it using Entourage's advanced find feature. It might show up that way;
otherwise, double-check the outbox and the Drafts (maybe even Sent Items)
folder.

 

[Ignatz]

Thanks. As you suggested, I tried the advanced find feature.
Unfortunately, not only did it not find the offending message, it
didn't find the one that actually went through either. It's also not
in the draft of sent folder.