Red X instead of picture appears

[John]

Have 75-page doc created at work with about 10 inserted
pictures I created using Paint. Looked fine at work.
Now at home my pictures have turned to boxes with big red
x's in them. (Yikes! this is serious.) Running xp home
with Word 2002. What'll I do? thanks, john

 

[Doug Robbins - Word MVP]

Hi John,

See the article "The graphics in my document have turned into red X's" at:

http://www.mvps.org/word/FAQs/AppErrors/RedX.htm

Please post any further questions or followup to the newsgroups for the
benefit of others who may be interested. Unsolicited questions forwarded
directly to me will only be answered on a paid consulting basis.

Hope this helps
Doug Robbins - Word MVP

 

[John]

thanks but unfortunately none of your ref applies. Both
systems involved have plenty of capacity.
I found an FAQ on microsoft about it and it glibly says
I've got to re-insert all the pics. Not a mention of
what MS is intending to do about the problem of losing
pics when going across versions. About ten hours of work
down the tubes as I think I deleted the pics I created
from my hard drive at work (brilliant hey!?)

Does anyone know if Microsoft plans to come up with a
fix? Given this experience it doesn't appear I can trust
Word to do the job. John

 

[Bob Buckland ?:-\)]

Hi John,

I'm assuming these are large Red X replacements for
the pictures rather than the 'link not found' small
red X icons)?

There are a number of factors that can cause this
and the major ones were addressed in the Word updates,
to Word 97 and later, but they are still working
on additional fixes when this crops up.

You didn't mention the version of Word you created the graphics in.
If it was Word 97 and you did not have the updates installed
and/or you used Allow Fast Saves (among other causes) the
graphics become 'broken' inside of the Word document
(as mentioned on the website article Doug referred you to).

Sometimes if you use File=>Save as Web Page, close word
and reopen the file you may get the graphics back, but
not often.

========
thanks but unfortunately none of your ref applies. Both
systems involved have plenty of capacity.
I found an FAQ on microsoft about it and it glibly says
I've got to re-insert all the pics. Not a mention of
what MS is intending to do about the problem of losing
pics when going across versions. About ten hours of work
down the tubes as I think I deleted the pics I created
from my hard drive at work (brilliant hey!?)

Does anyone know if Microsoft plans to come up with a
fix? Given this experience it doesn't appear I can trust
Word to do the job. John >>
--
I hope this helps you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

The Office 2003 System parts explained
http://microsoft.com/uk/office/preview/system.asp

MS on 'Why Office System 2003'
http://microsoft.com/mscorp/execmail/2003/10-13productivity.asp