red x when saving auto-reply template in Out of Office Assistant

[Chris Thomas]

I have applied an auto-reply to all computers in our office and some are
having trouble saving the signature .jpg image in their template.

I go to Tools>Out of Office Assistant>Add Rule

- tick sent directly to me and tick copied to me

- tick reply with and click 'Template'

Opens a template in HTML format (ie. Format, HTML is ticked)

Load picture from signature option (or via insert>picture) and it comes up
correctly.

If I then click save it replaces the signature .jpg image with a red x.

I have tried renewing the profile, clearing the add-ins repairing outlook
through Add/Remove Programs, uninstalling our email saving program and
renaming advised files (extend.dat, outcmd.dat etc.) to .old and reopening.
None of these helped.

Thanks

 

[Roady [MVP]]

And your version of Outlook would be...?
Use Help-> About to report your exact version number.

 

[Chris Thomas]

Our firm-wide version is Microsoft Office Outlook 2003 (11.8206.8202) SP3

Thanks