Redemption.dll file missing

[mly]

Everytime I open Outlook I get the following message:

The add-in "C:\Program Files\Hotbar\bin\4.4.9.0
\Redemption.dll" could not be installed or loaded. This
problem may be resolved by using Detect and Repair on the
Help menu...

I've already tried to do the Detect and Repair. How do I
resolve this issue?

-mly

 

[Milly Staples [MVP - Outlook]]

Egads - uninstall Hotbar!!!!!

Then go to tools->options->other->advanced and remove it from the Add-in
Manager or COM add-ins.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, mly asked:

| Everytime I open Outlook I get the following message:
|
| The add-in "C:\Program Files\Hotbar\bin\4.4.9.0
| \Redemption.dll" could not be installed or loaded. This
| problem may be resolved by using Detect and Repair on the
| Help menu...
|
| I've already tried to do the Detect and Repair. How do I
| resolve this issue?
|
| -mly

 

[Diane Poremsky [MVP]]

if it's not listed in the addins, you'll need to delete the extend.dat file
at C:\Documents and Settings\username\Application Data\Microsoft\Outlook.
You can easily access it by pasting %USERPROFILE%\Application
Data\Microsoft\Outlook in the Address bar of your browser or Windows
Explorer.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/