registration problems

[BeckyDavis]

I am trying to register my Office 2004 for Mac software. It was OEM
software, standard edition. When I enter the Product ID (as listed in the
"About" window), it says it is an invalid number. Calling MS resulted in a
forward to "assurance" which was a busy signal, so got me nowhere. And now
the 800 number for help is closed.

(1) Am I the only one to regularly go through installation and registration
hell on what should be trivial installs and registrations?

(2) Any suggestions for how to get through to MS when you need a PID to get
through and the problem is that they say that the PID I'm submitting (which I
can see in front of my face, and which I've triple checked and reentered
multiple times) is invalid?

 

[JoAnn Paules [MVP]]

Because it's an OEM version, Microsoft will not help you. You have to go
back to your computer manufacturer.