Registry Information?

[Darlene]

Hi,
I've just loaded Microsoft Office on a brand new hard
drive and everything is working except Access. Here's
what's happening; when I start Access the program starts,
but after several seconds, I receive the following message:
Required registry information is missing and this
application cannot run. Please run setup to correct this
problem.
So far this is what I have done:
I've uninstalled Office, ran the eraser program and
reloaded Office - didn't work.
Then I went into the registry and changed the productID
for office to "OldProductID" as suggested from Microsoft
Knowledge base article - 236590, and that didn't work.
Does anyone have any other ideas:
This is Microsoft 2000 Professional and Office 2000, this
computer is also on a network.
Thanks for your help!
Darlene

 

[John Vinson]

I've just loaded Microsoft Office on a brand new hard
drive and everything is working except Access.

Which version of Office? Access comes only with the Office Pro
edition, not with the basic Office or Office Small Business editions;
these have an Access runtime, I understand, but this doesn't work
except for preexisting databases: no design tools.