Reinstall Office Home and Student

[Kim]

Computer crashed and now need to reinstall office that I originally purchased
online. I cant find my information and have no idea who to contact or how to
contact them. When I try online it asks for product key and cant get past
that. Anyone have any idea who to contact? Thanks so much

 

[Gordon]

Computer crashed and now need to reinstall office that I originally
purchased
online. I cant find my information and have no idea who to contact or how
to
contact them. When I try online it asks for product key and cant get past
that. Anyone have any idea who to contact? Thanks so much

Probably Digital River.
http://store.digitalriver.com/store...yCustomerServiceHelpAnswersPage/faqLink.c1#c1

When you have re-downloaded the file(s) MAKE A COPY ON A CD/DVD!!!!!!! (Also
put on the CD/DVD a text file with your Product key in it....)

 

[Kim]

That one didn't help me, however, I was finally able to get a MS rep to help
me thank you anyway I do appreciate it.

 

[D. Lee H.]

Kim: HOW did you get MS to help you? I am in your situation - my drive
crashed and burned, and the Office program was pre-loaded when I got the
computer. Since the computer is out of warranty, Gateway won't help. I can't
get MS to talk to me unless I pay them a $49 fee. Can you get me a phone
number or something? I was told that as long as I registered the program
(which I did), it would be replaceable at no cost by download, but I can't
seem to be able to get there. Can you help me?

 

[Earle Horton]

Microsoft Office Online Store Customer Service

(e-mail address removed)

http://buy.trymicrosoftoffice.com/buyusa/default.aspx?culture=en-US