Reinstall Office Student/Teacher Edition

[okorshin]

This is a question involving the maximum of 3 installations of Offic
2004 for Mac.

My daughter's iBook crashed and she had to do a new erase and instal
of Tiger, which we then upgraded to 10.4.6.

We reinstalled Office 2004 and it worked fine on our LAN, until sh
used AutoUpdate to update all the Office apps. Now when she tries t
start any of the Office apps while connected to our LAN, she gets
message that we've exceeded our three installations of the app, eve
though there is only ONE other Mac connected to the LAN.

So we tried reinstalling again to re-input the next of three produc
keys (because we cannot recall which of the three was originally hers)
but the install proceeds without asking for any key at all and we end u
with the same message as soon as we update the Office apps.

Any suggestions?

Thanks

 

[dfritzin]

This is a question involving the maximum of 3 installations of Office
2004 for Mac.

My daughter's iBook crashed and she had to do a new erase and install
of Tiger, which we then upgraded to 10.4.6.

We reinstalled Office 2004 and it worked fine on our LAN, until she
used AutoUpdate to update all the Office apps. Now when she tries to
start any of the Office apps while connected to our LAN, she gets a
message that we've exceeded our three installations of the app, even
though there is only ONE other Mac connected to the LAN.

So we tried reinstalling again to re-input the next of three product
keys (because we cannot recall which of the three was originally hers),
but the install proceeds without asking for any key at all and we end up
with the same message as soon as we update the Office apps.

Any suggestions?

Before you reinstalled Office, did you use the uninstall application to
completely remove the old Office installation? If not, I would try that
on both Macs and then reinstall (making sure to keep track of which Mac
has which product code). Hopefully, that will solve the problem.

HTH,

 

[mmmmark]

This is a question involving the maximum of 3 installations of Office
2004 for Mac.

My daughter's iBook crashed and she had to do a new erase and install
of Tiger, which we then upgraded to 10.4.6.

We reinstalled Office 2004 and it worked fine on our LAN, until she
used AutoUpdate to update all the Office apps. Now when she tries to
start any of the Office apps while connected to our LAN, she gets a
message that we've exceeded our three installations of the app, even
though there is only ONE other Mac connected to the LAN.

So we tried reinstalling again to re-input the next of three product
keys (because we cannot recall which of the three was originally hers),
but the install proceeds without asking for any key at all and we end up
with the same message as soon as we update the Office apps.

Any suggestions?

Thanks!

You can remove and re-apply the id key by using a method described here:

http://www.mcgimpsey.com/macoffice/office/pid.html

After you do it, keep a note showing which computer has which key.

Good luck!
-Mark

 

[okorshin]

Thanks, Dave and Mark.

I deleted the two files mentioned, and the app asked for my produc
key. I entered it and everything seems to be working fine