REINSTALL PROGRAM

[marion]

I have office ll on my computer. I had to do a system restore. Now I cannot
access my MSWord 2003. winword.exe will not work. However, excel.exe works
fine. I am trying to reinstall Word but my jewel case with the product key is
missing. How can I get my product key?

 

[Graham Mayor]

Dependant on the extent to which you have screwed it up by your efforts at
re-installation, you may be able to get the product key from the registry by
running Belarc Advisor http://www.belarc.com/free_download.html.

You may be able to fix the installation (particularly as Excel works) by
repairing Office from the Windows add or remove programs applet, then
attending to the issues raised in
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm.

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Graham Mayor - Word MVP


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